Licensed Funeral Director (Class 1) and Embalmer with experience, demonstrating expertise in funeral arrangements, embalming, and compassionate client interactions. Skilled in time management, organization, and decision-making, with a proven ability to work efficiently under pressure in both independent and team settings. Adept at strategic planning, adhering to policies, and utilizing advanced communication skills to ensure exceptional service and support for bereaved families.
Prepared legal documents for diverse funeral types, enhancing operational efficiency
Handled initial death calls with empathy, fostering trust and support for families
Mastered embalming techniques, adapting chemical selection for each unique case
Maintained funeral home and grounds, contributing to a respectful environment
Applied forensic knowledge to embalm autopsied bodies, adapting techniques to challenging cases and maintaining high standards of preservation
Guided families through grief, arranging personalized funerals that honored loved ones, while managing legal documentation for diverse services
North York, Canada
Funeral Director and Embalmer Apprentice
Rosar-Morrison Funeral Home and Chapel
Toronto, Canada
05.2023 - 12.2023
Contributed to a respectful environment by maintaining funeral home and grounds, ensuring a dignified setting for services and visitations
Arranged compassionate funerals, ensuring personalized services for each family
Completed all necessary documentation efficiently for various funeral types
Prepared chapel and amenities, maintaining a respectful environment for guests
Orchestrated compassionate funeral arrangements, expertly managing pre-need and at-need services while ensuring meticulous documentation and personalized ceremonies
Conducted precise embalming procedures on descendants, including forensic cases, demonstrating proficiency in chemical selection, feature setting, and suturing techniques
Fostered a supportive environment for bereaved families, coordinating chapel setup, refreshments, and maintaining funeral home premises to ensure a comforting atmosphere
Efficiently handled first death calls, showcasing exceptional soft skills and professional demeanor while providing crucial support during sensitive moments
Pioneered personalized service approaches, blending traditional practices with innovative ideas to create meaningful and memorable funeral experiences for families
Toronto, Canada
Assistant Manager
Sally Beauty Supply
Mississauga, Canada
09.2017 - 03.2018
Led store operations, ensuring accurate cash handling and timely bank deposits
Resolved customer issues professionally, maintaining high satisfaction levels
Organized promotional displays, boosting sales and team performance
Fostered team accountability for brand and performance goals, while building strong relationships with peers and upper management to drive store success
Resolved customer complaints professionally, maintaining a courteous attitude and enhancing overall shopping experience to promote customer satisfaction and loyalty
Education
Funeral Director/Embalmer Licensed Funeral Director (Class 1) -
Humber College
Etobicoke, ON
04.2024
Ontario Secondary School Diploma -
Stephen Lewis Secondary School
Mississauga, ON
06.2013
Timeline
Funeral Director and Embalmer Apprentice
DeMarco Funeral Home
02.2024 - 04.2024
Funeral Director and Embalmer Apprentice
Rosar-Morrison Funeral Home and Chapel
05.2023 - 12.2023
Assistant Manager
Sally Beauty Supply
09.2017 - 03.2018
Funeral Director/Embalmer Licensed Funeral Director (Class 1) -
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