Karina Juarez
San Diego
Summary
I am a hard-working personal shopper with experience filling online orders and helping customers get exactly what they need. I pay close attention to detail and am good at solving problems on the fly. I'm looking to bring my customer service skills to a new role and help make things run smoothly. I am bilingual, as I can speak both English and Spanish proficiently.
Overview
3
3
years of professional experience
Work History
Online Personal Shopper
Walmart
Dawsonville, GA
04.2022 - 08.2025
- Worked with teammates to improve product choices and keep customers happy.
- Helped train new employees on how to do their job and use the online ordering system.
- Checked orders before customers picked them up to make sure everything was correct and not expired.
- Worked with customers to make sure their orders were filled the way they wanted.
- Helped customers find products and looked up other store locations if we didn't have something in stock.
- Learned the store layout to fill orders as quickly as possible.
- Gave customers helpful advice when they had questions about products.
- Kept track of substitutions and let customers know when something in their order was changed.
- Talked with other shoppers on the team to share tips on how to do the job better.
Education
High School Diploma -
EAST FORSYTH HIGHSCHOOL
Gainesville, GA05-2023
Skills
- Patience and empathy
- Customer service expertise
- Product picking
- Delivery management
- Hospitality and accommodation
- Customer service
- Attention to detail
- Prioritizing orders
- Online order processing
- Decision-making
- Verifying order accuracy
- Teamwork and collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Online Personal Shopper
Walmart
04.2022 - 08.2025
High School Diploma -
EAST FORSYTH HIGHSCHOOL