Petra Hoffmann
Parkland County,AB
Summary
Dynamic and detail-oriented professional with a proven track record at Walmart as an Online Personal Shopper, excelling in customer service and order accuracy. Leveraging strong e-commerce skills and a commitment to customer satisfaction, I consistently achieved high ratings by efficiently managing product selections and delivery processes.
Overview
19
19
years of professional experience
Work History
Online Personal Shopper
Walmart
10.2020 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Book Keeper
TJ Charlton Welding
08.2006 - 05.2020
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Education
High School Diploma -
Memorial Composite High School
Stony Plain, AB1987
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Delivery management
- Brand awareness
- Route planning
- E-commerce
- Customer service
- Attention to detail
Languages
English
Professional Working
Timeline
Online Personal Shopper
Walmart
10.2020 - Current
Book Keeper
TJ Charlton Welding
08.2006 - 05.2020
High School Diploma -
Memorial Composite High School
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