Solid team player with an upbeat, positive attitude and proven skill. Motivated to maintain customer satisfaction and contribute to company success. enthusiastic and results-oriented with demonstrated passion for the company’s goal .
Overview
5
5
years of professional experience
2020
2020
years of post-secondary education
Work History
Call Center Representative
The Nephrology Group
Fresno
07.2023 - 06.2025
Assisted patients with appointment scheduling and confirmation processes.
Responded to patient inquiries with accurate information and empathy.
Managed incoming calls to ensure timely responses to patient needs.
Maintained confidentiality of patient information according to HIPAA regulations.
Food Service Worker
TKC Holdings
Fresno
08.2020 - 07.2023
Prepared and served meals in accordance with safety and sanitation guidelines.
Operated kitchen equipment to ensure efficient food preparation processes.
Maintained cleanliness of work areas following health department standards.
Engaged with customers to provide excellent service and address dietary needs.
Followed food safety regulations pertaining to sanitation, food handling and storage.
Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Performed variety of duties related to food service.