Karim Bangura
United Parcel Services (UPS)
Mississauga,Canada
Summary
Experienced logistics and delivery support professional skilled in tracking packages with handheld scanners and optimizing delivery routes for efficiency. Reliable contributor to operational flow through careful attention to detail and adherence to service standards. Customer-focused approach supported by clear communication and swift resolution of delivery issues. Logistics professional skilled in package delivery and customer service excellence. Experience in coordinating deliveries, managing heavy loads, and optimizing routes using handheld technology. Collaborative team player committed to safe practices and effective communication to enhance operational efficiency.
14
years of professional experience
Work History
Delivery Driver Helper
5 Months- Delivered packages to doorsteps or designated drop-off locations.
- Supported driver during residential and commercial deliveries across Mississauga.
- Utilized handheld scanners to accurately track package deliveries during transport.
- Loaded and unloaded packages from the delivery truck.
- Arranged packages within truck to enhance delivery process.
- Delivered respectful customer service during interactions with customers.
- Lifted and carried packages safely (often up to 70 lbs).
Sales Associate (Contract)
6 Months- Promoted and sold premium bedding products within high-traffic Costco Wholesale.
- Maintained product displays and merchandising standards, ensuring optimal presentation and availability of premium bedding products.
- Processed customer inquiries and resolved concerns, delivering professional service that enhanced customer satisfaction in a fast-paced retail environment.
- Monitored product stock levels and communicated replenishment needs to management, supporting continuous sales readiness.
Server and Cook
7 Years 7 Months- Prepared and cooked menu items including fish, chips, seafood, and side dishes in a fast-paced kitchen environment.
- Ensured food quality, portion control, and consistent presentation during peak service periods to uphold restaurant standards.
- Operated deep fryers, grills, and other kitchen equipment while following food safety and sanitation standards.
- Guided customers in menu selections and addressed inquiries about menu items and specials to enhance customer experience.
- Processed customer orders accurately and handled cash, debit, and credit transactions using POS systems to ensure smooth transactions.
Research Interviewer
9 Months- Executed standardized interview scripts while tailoring questions to ensure comprehensive capture of market intelligence.
- Managed multiple interviews efficiently within strict deadlines while maintaining professionalism with senior banking executives.
- Ensured accuracy and neutrality in discussions with high-level stakeholders on sensitive financial services topics.
- Extracted actionable insights from key stakeholders at TD Bank and Royal Bank of Canada on banking products, service experience, and competitive positioning.
Sales Representative
1 Year- Conducted door-to-door sales of home communication services, achieving customer satisfaction through tailored internet, cable television, and home phone packages.
- Coordinated with installation and service teams to ensure timely activation of customer accounts, enhancing overall customer experience.
- Managed service applications, contract sign-ups, and onboarding documentation to streamline customer entry process.
- Maintained up-to-date knowledge of competitor pricing, promotions, and telecommunications market trends.
Education
Associate of Science - Electronic Engineering Technology
Technical Skills: Digital Electronics I, Electronic Circuits I, Electronic Shop Practices.
- Professional Development Courses:
- Continuing Education: (list any relevant completed courses here)
- Participated in the (list the event, workshop, or seminar, etc. here)
- Completed online course on (insert name of course here)
- 1.16 GPA
BBA - Business Marketing
Developmental Skills: Marketing communications, Business Operations, Purchasing and Supply Management, Microcomputers Application Software, Marketing and Strategy.
- Participated in the (OCMC) WorkShops
- Projects and Research: International Business
- 2.13 GPA
High School Diploma
Skills
Handheld scanner operation
Package handling
Route optimization
Safe lifting practices
Prioritization in high-volume environments
Customer service
Professional communication
Effective communication
Conflict resolution
Team collaboration
Customer relationship management
Attention to detail
Problem solving
Physical stamina
Self-motivation
Punctuality
Interpersonal skills
Customer service
ADDITIONAL INFORMATION
- Activities: Boxing, Skateboarding, Painting, Making music
- Technical: Building PCs
Affiliations
- Volunteering at the roger station
- audio visual department
Work Preference
Work Type
Part TimeFull TimeLocation Preference
RemoteOn-SiteOpen to relocation:
NoMinimum Desired Compensation
$18/hrTimeline
Delivery Driver Helper
United Parcel Services (UPS)
11.2025 - 04.2026
Sales Associate (Contract)
Smart Silk Costco
09.2023 - 03.2024
Server and Cook
Mississauga Marketplace Fish and Chips
09.2016 - 04.2024
Research Interviewer
Greenwich Associates
09.2014 - 06.2015
Sales Representative
Bell Canada
06.2012 - 06.2013
Centennial College
Associate of Science from Electronic Engineering Technology
Centennial College
BBA from Business Marketing
Eastdale CVI
High School Diploma