Karim Bangura
Mississauga,ON
Work Preference
Summary
Experienced with navigating delivery routes and assisting drivers with load management. Utilizes teamwork and communication skills to ensure timely and accurate deliveries. Track record of maintaining organization and flexibility in dynamic environments. Professional delivery support specialist with solid experience in assisting delivery operations, ensuring timely and accurate deliveries. Strong focus on teamwork and adaptability in fast-paced environments, consistently achieving high standards. Skilled in navigating routes, handling packages, and providing exceptional customer service. Reliable and flexible, always ready to meet changing needs.
Overview
1
1
English
14
14
years of professional experience
Work History
Delivery Driver Helper
United Parcel Services (UPS)
11.2025 - 04.2026
- Assisted the driver with residential and commercial deliveries around Mississauga.
- Supported driver in timely residential and commercial deliveries across Mississauga.
- Arranged packages within the truck for optimal delivery routes.
- Lifted and carried packages safely (often up to 70 lbs).
- Utilized handheld scanners to ensure accurate tracking of deliveries.
- Delivered courteous customer service during interactions with customers.
- Provided respectful customer service when interacting with customers.
Server and Cook
Mississauga Marketplace Fish and Chips
09.2016 - 04.2024
- Prepared and cooked menu items including fish, chips, seafood, and side dishes in a fast-paced kitchen environment.
- Ensured food quality, portion control, and presentation consistency during peak service times to meet customer expectations.
- Operated deep fryers, grills, and other kitchen equipment while following food safety and sanitation standards.
- Processed customer orders and transactions accurately using POS systems to ensure efficient service.
- Guided customers in menu selections and addressed inquiries about menu items and specials to enhance dining experience.
- Managed order taking and food delivery, maintaining efficiency during peak hours.
Sales Associate (Contract)
Smart Silk
09.2023 - 03.2024
- Promoted and sold premium bedding products within high-traffic Costco Wholesale.
- Maintained product displays and merchandising standards, ensuring optimal presentation and inventory levels in retail booth area.
- Processed customer inquiries and resolved concerns, delivering professional customer service in fast-paced retail environment.
- Monitored product stock levels and communicated replenishment needs to management, supporting continuous sales readiness.
- Maintained accurate inventory levels through regular stock checks and replenishment processes.
Research Interviewer
Greenwich Associates
, ON
09.2014 - 06.2015
- Gathered detailed insights from key stakeholders at major financial institutions including TD Bank and Royal Bank of Canada regarding banking products, service experience, and competitive positioning.
- Managed multiple interviews efficiently within strict deadlines while maintaining professionalism with senior banking executives.
- Followed standardized interview scripts while adapting questioning to capture accurate, high-quality market intelligence.
- Maintained accuracy and neutrality while engaging high-level stakeholders in sensitive financial services discussions.
- Analyzed interview responses to identify patterns and insights for strategic recommendations.
Sales Representative
Bell Canada
, ON
06.2012 - 06.2013
- Conducted door-to-door sales of home communication services, successfully securing residential customers for internet, cable television, and home phone packages.
- Coordinated with installation and service teams to facilitate seamless activation of customer accounts, enhancing customer satisfaction.
- Completed service applications, contract sign-ups, and customer onboarding documentation, ensuring accuracy to support efficient processing.
- Maintained up-to-date knowledge of competitor pricing, promotions, and telecommunications market trends.
- Developed and maintained strong customer relationships to drive sales growth.
Skills
- Package loading
- Safe lifting
- Parcel management
- Delivery route planning
- Navigation technology
- Delivery coordination
- Cash handling and POS systems
- Time management in high-volume environments
- Safety compliance
- Handheld scanner usage
- Safety checks
- Tool operation
- Quality assurance
- Professional communication (verbal and written)
- Conflict resolution and complaint handling
- Customer relationship management
- Team collaboration
- Strong interpersonal skills
- Initiative and self-motivation
- Punctuality
- Logistics organization
- Product inspection
- Ergonomic lifting
Education
BBA - Electronic Engineering Technology
Centennial College
Scarborough12-2015
Business Marketing
Centennial College
Scarborough, ON05-2014
High School Diploma -
Eastdale
09-2009
Languages
English
Professional Working
Timeline
Delivery Driver Helper
United Parcel Services (UPS)
11.2025 - 04.2026
Sales Associate (Contract)
Smart Silk
09.2023 - 03.2024
Server and Cook
Mississauga Marketplace Fish and Chips
09.2016 - 04.2024
Research Interviewer
Greenwich Associates
09.2014 - 06.2015
Sales Representative
Bell Canada
06.2012 - 06.2013
Business Marketing
Centennial College
BBA - Electronic Engineering Technology
Centennial College
High School Diploma -
Eastdale
Interests
Activities: Boxing, Skateboarding, Painting, Making music
ADDITIONAL INFORMATION
Technical: Building PCs