Open To Work
Kari Kane
General Manager
Vernon,BC
Summary
Accomplished executive with extensive experience leading operations, finances, and high-performing teams across multiple industries. Proven record of driving profitability, operational excellence, and employee engagement while maintaining top-tier safety and compliance standards. Skilled at strategic planning, stakeholder relations, and executing KPIs to optimize performance. Recognized by senior leadership for delivering measurable results and consistently exceeding organizational goals.
Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.
Overview
25
25
years of professional experience
1
1
Certification
Work History
General Manager
Transdev Mobility
01.2022 - Current
- Directed $6.5M operating budget and $7.2M annual revenue, achieving $700K EBITDA (~9.7% profit margin) while overseeing operations across multiple departments.
- Led a team of 80 unionized employees and 1 exempt staff member, fostering engagement, accountability, and high performance.
- Negotiated and administered collective bargaining agreements, ensuring operational continuity and labor harmony.
- Implemented and monitored KPIs in revenue, utilization, safety, and employee engagement, improving client satisfaction and operational efficiency.
- Maintained regional leadership in safety performance and ensured full compliance with operational, regulatory, and quality standards.
- Developed and executed strategic operational plans, aligning day-to-day activities with business objectives and revenue targets.
- Strengthened stakeholder relationships, including personal recognition by CEO for exceptional operational leadership.
- Identified and implemented efficiency improvements and revenue-generating strategies, driving sustainable growth.
Executive Director
Marwest Canterbury
Vernon, BC
01.2020 - 01.2022
- Directed full property operations, including financial performance, staffing, occupancy strategy, and regulatory compliance.
- Managed $6M operating budget and $6.7M revenue, achieving approximately $700K EBITDA (~11% profit margin).
- Implemented and monitored KPIs in occupancy, revenue per unit, safety, and client satisfaction, improving operational performance.
- Increased occupancy from 80% → 100%+, creating waitlists and maximizing revenue opportunities.
- Maintained 95%+ resident satisfaction, developing programs and processes to enhance client experience.
- Led staff engagement initiatives, reducing turnover by 15% and enhancing team performance.
- Strengthened community partnerships and referral networks, increasing demand and market visibility.
- Conducted audits and performance reviews to ensure service excellence and compliance with standards.
Administrative Coordinator
Ensign Energy
01.2005 - 01.2008
- Managed day-to-day office operations, supporting multiple departments and ensuring workflow efficiency.
- Coordinated staff schedules, payroll, and administrative processes, demonstrating strong team and resource management.
- Maintained financial and operational records, supporting budgeting, reporting, and compliance.
- Assisted in project planning and execution, aligning tasks with organizational goals.
- Developed and maintained vendor and client relationships, ensuring operational continuity.
- Implemented process improvements and standard operating procedures, increasing office efficiency.
Oral Maxillofacial Surgical Assistant
Dr. Wittenberg OMS Clinic
01.2001 - 01.2005
- Coordinated patient scheduling and procedure preparation, ensuring smooth operations and exceptional client experience.
- Assisted in team coordination, supporting surgeons, nurses, and administrative staff.
- Maintained high standards of hygiene, safety, and regulatory compliance.
- Managed patient records, billing, and documentation, demonstrating accuracy and organizational skills.
- Provided exceptional client service, addressing patient needs and ensuring comfort.
- Assisted with inventory management and process improvements, enhancing operational efficiency.
Education
BBA - with Distinction
Okanagan College
Registered Dental Surgical Assistant Diploma -
Vancouver Community College
Liberal Arts Diploma -
Okanagan University College
Skills
- Financial & P&L Management
- Strategic Planning & Execution
- Operational Excellence & Compliance
- Team Leadership & Talent Development
- KPI & Performance Monitoring
- Stakeholder & Executive Communication
- Process Improvement & Efficiency Optimization
- Revenue Growth & Resource Optimization
- Microsoft Office
- Google Suite
- Payroll/Financial Systems
- HRIS Platforms
- Project Planning
- Budgeting & Forecasting
- KPI Implementation & Reporting
Certification
- Facility Operator
- Real Estate License (AB)
- Transit Supervisor Training
- First Aid
- WHMIS
- TDG
- Confined Space
- Google Marketing
Performance Highlights
- Achieved 115.8% of target performance bonus, reflecting outstanding leadership and exceeding organizational goals.
- Recognized by senior leadership for operational excellence and profitability, consistently leading in safety and performance metrics.
- Managed multi-million-dollar budgets and revenue streams across unionized and exempt teams, optimizing EBITDA and operational efficiency.
Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridOn-SiteTimeline
General Manager
Transdev Mobility
01.2022 - Current
Executive Director
Marwest Canterbury
01.2020 - 01.2022
Administrative Coordinator
Ensign Energy
01.2005 - 01.2008
Oral Maxillofacial Surgical Assistant
Dr. Wittenberg OMS Clinic
01.2001 - 01.2005
BBA - with Distinction
Okanagan College
Registered Dental Surgical Assistant Diploma -
Vancouver Community College
Liberal Arts Diploma -
Okanagan University College