Karen Tapia
Simi Valley
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.
Overview
6
6
years of professional experience
Work History
Receptionist
CRC
Los Angeles
07.2022 - Current
- Processed incoming and outgoing mail and packages promptly.
- Organized and maintained front desk area for efficiency.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Sorted incoming mail and directed to correct personnel each day.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Managed customer inquiries and provided timely information regarding policy details.
- Maintained organized records of client interactions and policy changes in the system.
Receptionist
Joe Chavez Enterprise
Sylmar
10.2020 - 02.2022
- Answering phones, assigning technicians to repairs, filing, organization and inputting invoices to quick books.
Receptionist
Prestige Insurance Agency
Sylmar
11.2019 - 10.2020
- Taking insurance payments.
- Customer service.
- Filing and making copies.
Education
Kinesiology, Physical Activity
Moorpark Community College
Moorpark12.2018
High School Diploma -
Simi Valley High School
Simi Valley06.2017
Skills
- Customer Service
- Receptionist
- Translator
- Mail processing
- Attention to detail
- Front desk organization
- Data entry
Languages
- Spanish, 1st language
- English, 2nd language
Timeline
Receptionist
CRC
07.2022 - Current
Receptionist
Joe Chavez Enterprise
10.2020 - 02.2022
Receptionist
Prestige Insurance Agency
11.2019 - 10.2020
Kinesiology, Physical Activity
Moorpark Community College
High School Diploma -
Simi Valley High School