Karen Soper
Riverview,NB
Summary
Resourceful Sales Executive with 20 years of experience working independently and collaboratively with team to foster client relationships and drive sales. Identifies decision-makers within prospective clients to initiate and deliver successful results. Team-minded in collaborating with management to strategize and improve sales approaches. Willingness to adapt and improve by taking more responsibilities.
Overview
18
18
years of professional experience
Work History
Sales Executive
J. Ballam Furniture Gallery
Chilliwack, BC
08.1999 - 06.2013
- Mattress and Special order Furniture sales; residential and commercial customers.
- Website design/updates, inventory control and ordering, logistics control, advertising.
- Trade shows
- Coached sales staff , warranty claims
- Rewarded with many bonuses for sales and add ons
Divisional Sales Manager/La-Z-Boy Gallery
Lounsbury Company Ltd.
Moncton, NB
02.1998 - 05.1999
- Inventory and budget reports
- Directed bilingual advertising campaigns.
- Implemented short and long term goals for staff and upper management.
- Weekly displays, price tags
- Resolved customer complaints and service calls
- Home Design to further the sales and profit margins.
- Recruited and motivated team to achieve revenue goals.
Sales Consultant, Interior Design
Lounsbury Company Ltd
Moncton, NB
11.1995 - 01.1998
- Increased revenue by skillfully upselling, closing and driving product benefits around client needs.
- Landed new customer accounts through dedicated cold calling, bidding on tenders, market flyers and Trade Shows.
- Boosted client satisfaction ratings by offering Fabric and colours knowledge; furniture layouts; custom window coverings.
Education
Conflict Resolution Certification -
Chamber of Commerce
Chilliwack, BC10.1999
Netscape
Université De Moncton
1997
Applied Business Technology
New Brunswick Community College
Moncton, NB06.1992
High School Diploma -
Harrison Trimble High School
Moncton, NB06.1989
Skills
- Upselling Expertise
- Interior Design
- Merchandising and Display
- Strong Communication and Interpersonal Skills
- Excel, PowerPoint, Word
- Staff Training and Motivation
- Consultative Sales and Cold Calling
- Building Customer Relationships and Loyalty
- Marketing, Management
- 20 years Furnishings and Mattress Sales
- Public Speaking
- 25 Years Customer service
- Certified Bilingual in French/English
Timeline
Sales Executive
J. Ballam Furniture Gallery
08.1999 - 06.2013
Divisional Sales Manager/La-Z-Boy Gallery
Lounsbury Company Ltd.
02.1998 - 05.1999
Sales Consultant, Interior Design
Lounsbury Company Ltd
11.1995 - 01.1998
Conflict Resolution Certification -
Chamber of Commerce
Netscape
Université De Moncton
Applied Business Technology
New Brunswick Community College
High School Diploma -
Harrison Trimble High School
Similar Profiles
Karen SoperKaren Soper
Sales Executive at J. Ballam Furniture GallerySales Executive at J. Ballam Furniture Gallery
Steven RyeSteven Rye
Operations Manager at Furniture Warehouse Design GalleryOperations Manager at Furniture Warehouse Design Gallery
Lilia Moises MontoyaLilia Moises Montoya
Sales Associate at LaZBoy Furniture GallerySales Associate at LaZBoy Furniture Gallery