Karen Mathers
St. Catharines,ON
Summary
To bring the exceptional customer services skills developed through my past professional roles, along with my love for artistry to create delightful retail experiences for Micheal's customers
Overview
31
31
years of professional experience
Work History
Artist / Semi-retired
Self-employed
01.2020 - Current
- Original creations using water colours, ink, fabric, clay, and desktop publishing software, primarily as a hobby and for gift giving to family and friends.
Marketing Consultant
Canadian Tire Financial Services
10.2002 - 12.2019
- Managed Canadian Tire Financial's direct marketing program, including internal client management, external supplier management, data management, and data quality control
- Implemented marketing strategies into detailed marketing plans in order to increase customer use of the company's financial products and services
- Managed between 10-20 projects simultaneously, ensuring all involved stakeholders (internal customers, internal vendors) delivered on their expected responsibilities on time and at the required level of quality
Various Advertising Agency Roles
Cossette Communication, Palmer Jarvis, Rapp Collins Worldwide
11.1994 - 07.2002
- Performed account management, project management, and graphic artist roles, with a strong focus on client/customer service and support, creativity, and quality excellence
Education
Graphics Arts
Sheridan College Institute of Technology And Advanced Learning
Oakville, ONSkills
- Providing delightful customer experiences
- Superior organizational skills
- Strong attention to detail
- Problem solving
- Ability to thrive managing multiple priorities
- Teamwork
- Bringing positivity and fun to the work environment
Languages
English
Interests
Drawing, painting, doll-making, upholstering, home decor, cooking, traveling, problem solving, helping others
Timeline
Artist / Semi-retired
Self-employed
01.2020 - Current
Marketing Consultant
Canadian Tire Financial Services
10.2002 - 12.2019
Various Advertising Agency Roles
Cossette Communication, Palmer Jarvis, Rapp Collins Worldwide
11.1994 - 07.2002
Graphics Arts
Sheridan College Institute of Technology And Advanced Learning
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