Karen Ittah
Montreal,Canada
Summary
Versatile and results-driven professional with hands-on experience in culinary arts, customer service, and technical support roles. Known for stepping into new environments with confidence, quickly mastering tasks, and maintaining high standards under pressure. Strong communicator, physically capable and highly adaptable- whether managing a kitchen team, assisting clients, or handling detailed technical work. Bilingual (English/French), reliable, and ready to bring a strong work ethic and positive attitude to any challenge.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sous Chef
Zera Cafe
Montreal
10.2024 - 04.2025
- Supervised and supported kitchen staff, including neurodivergent employees, fostering an inclusive and empowering work environment.
- Managed inventory and kitchen organization to maintain efficiency.
- Ensured all food preparation meets health and safety standards.
- Collaborated with the head chef on catering services and ready-to-eat meal production.
- Provided mentorship and hands-on training to neurodivergent team members, fostering skill development and confidence in the kitchen.
Garde Manger Cook
The Courtyard Hotel by Marriot: Rosso Cielo
Laval
03.2024 - 07.2024
- Prepared for the opening and launch of the restaurant.
- Prepared all the mise en place for the Garde Manger station.
- Plated all hot and cold appetizers, salads, pizzas, and desserts.
- Maintained the cleanliness and organization of the station.
- Ensured the freshness and quality of all ingredients.
- Adhered to food safety and sanitation standards.
- Collaborate with kitchen staff for smooth service.
- Assist with stock rotation.
Assistant to the Head Chef
Ayelet’s Catering
London, England
04.2023 - 08.2023
- Prepared and cooked meals for the front of house.
- Managed all inbound orders.
- Updated the online systems regularly.
- Handled all personal and work emails for the head chef.
- Managed the floor during opening hours.
Thermostat Technician
Cantherm
Montreal
11.2022 - 04.2023
- Assemble bimetal thermostats for thermal protection.
- Quality assurance.
- Encapsulate thermostats for a range of uses.
Caregiver
Au Pair
Tel-Aviv, Israel
01.2022 - 06.2022
- Responsible for children's hygiene.
- Prepared and cooked daily meals for the family.
- Cleaned and maintained the family's home.
- Managed the family's shopping budget and groceries.
Customer Service Representative
Manulife
Montreal
08.2019 - 01.2022
- Handled customers' and financial advisors' inquiries.
- Cross-training in Universal Life Investments in individual life insurance.
- Provide outstanding customer service with a 98% satisfaction rate.
Education
Professional culinary program - MAPAQ certification
St Pius Career Center
Montreal, QC10.2024
General social sciences - graduate
Vanier College
Montreal, QC01.2019
Social services - social worker
Dawson College
Montreal, QC01.2015
Skills
- Communication skills
- Team collaboration
- Self-motivation
- Pressure management
- Fast-paced adaptability
- Physical stamina
- Lifting capacity (up to 50 lbs)
- Organizational skills
- Priority management
- Attention to detail
- Task coordination
- Outdoor work proficiency
- Weather adaptability
Certification
- MAPAQ certified
Languages
English
Native/ Bilingual
French
Professional
Affiliations
- Track & Field athlete ; passionate about fitness, kickboxing and strength training.
- Enthusiastic home cook with a love for experimenting with new cuisines.
- Language enthusiast; currently learning ASL and Mandarin.
- Committed to personal growth, discipline, and staying active both physically and mentally.
References
References available upon request.
Timeline
Sous Chef
Zera Cafe
10.2024 - 04.2025
Garde Manger Cook
The Courtyard Hotel by Marriot: Rosso Cielo
03.2024 - 07.2024
Assistant to the Head Chef
Ayelet’s Catering
04.2023 - 08.2023
Thermostat Technician
Cantherm
11.2022 - 04.2023
Caregiver
Au Pair
01.2022 - 06.2022
Customer Service Representative
Manulife
08.2019 - 01.2022
Professional culinary program - MAPAQ certification
St Pius Career Center
General social sciences - graduate
Vanier College
Social services - social worker
Dawson College
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