Summary
Overview
Work History
Education
Skills
Languages
Girl Guides of Canada - Volunteer - 30 years
Timeline
Generic

Karen Holtz

Temiskaming Shores,ON

Summary

Strong customer service skills.

Strong background in health and safety.

Team player and strong individual worker.

Excellent verbal and written communications skills.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Owner/Administration

New Liskeard Metal Works Ltd
11.2018 - Current
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Established foundational processes for business operations.
  • Fostered an environment promoting continuous improvement empowering employees to identify opportunities for enhancing operational efficiency.
  • Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
  • Interacted well with customers to build connections and nurture relationships.
  • Development of Company Health and Safety Program

Insurance Broker

Despres Insurance
02.2019 - 06.2020

Provided customer service for personal lines insurance.

Banking and other light office administrative duties.

Front desk reception

Insurance Adjuster Administration

Crawford Insurance Adjusters
04.2018 - 02.2019

Customer service

Banking

Year-End filing

Reports from recorded dictation

Consultation with insurance companies

Insurance Broker

Tench-MacDiarmid Insurance
08.2012 - 04.2018

Personal Lines insurance broker

Communication with insurance companies

Banking

Front desk reception

Education

Bachelor of Arts - Environmental Geography

Nipissing University
North Bay, ON
06.1996

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Records Organization and Management
  • Employee Relations
  • Staff training/development
  • Payroll Administration and Timekeeping
  • Health and Safety Developemnt

Languages

English
Full Professional

Girl Guides of Canada - Volunteer - 30 years

I have been a Girl Guide leader for the past 30 years.  I have worked as team leader for the last 15.  I have run 3 separate units in Temiskaming Shores and have been community contact for the last 10 years.

Timeline

Insurance Broker

Despres Insurance
02.2019 - 06.2020

Owner/Administration

New Liskeard Metal Works Ltd
11.2018 - Current

Insurance Adjuster Administration

Crawford Insurance Adjusters
04.2018 - 02.2019

Insurance Broker

Tench-MacDiarmid Insurance
08.2012 - 04.2018

Bachelor of Arts - Environmental Geography

Nipissing University
Karen Holtz