Ashley Koning
Brantford,ON
Summary
Results-driven professional with a strong focus on customer service, relationship building, and project leadership. Proven ability to enhance client satisfaction and drive repeat business through effective communication and attention to detail.
Overview
20
20
years of professional experience
Work History
Business Owner/Administration
KS Cabinetry and Renovations (K&S Millwork)
Paris, ON
03.2017 - Current
- Led project management for cabinetry and renovation projects, ensuring timely completion and client satisfaction.
- Oversaw budgeting and procurement processes, optimizing costs while maintaining quality standards.
- Cultivated client relationships through effective communication, resulting in increased repeat business and referrals.
- Established strong customer relationships through excellent communication and attentive service.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Office Administrative Assistant
Greenspace Waste Solutions
Brantford, ON
09.2012 - 11.2013
- Implemented filing systems, improving document retrieval time and reducing redundancy.
- Led initiatives to automate routine tasks, increasing productivity across the administrative team.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
Receptionist
Beattie Animal Hospital
Brantford, ON
06.2010 - 09.2012
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Handled multi-line phone system, directing calls to appropriate departments promptly.
- Coordinated office supplies inventory, maintaining stock levels for uninterrupted operations.
- Assisted in onboarding new staff, providing orientation on office procedures and tools.
Animal Care Assistant
Beattie Animal Hospital
Brantford, ON
09.2005 - 08.2009
- Assisted veterinarians during examinations and procedures to ensure animal welfare.
- Maintained clean and organized workspaces to promote a healthy environment for patients.
- Monitored the health and behavior of animals, reporting changes to veterinary staff promptly.
- Educated pet owners on proper care techniques and post-treatment instructions for optimal recovery.
Education
College Diploma - Office Administration Executive
Mohawk College of Applied Arts And Technology
Hamilton, Ontario04-2009
High School Diploma -
St. John's College
Brantford06-2005
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Relationship building
- Scheduling
- Desktops, laptops, and mobile devices
Languages
English
Timeline
Business Owner/Administration
KS Cabinetry and Renovations (K&S Millwork)
03.2017 - Current
Office Administrative Assistant
Greenspace Waste Solutions
09.2012 - 11.2013
Receptionist
Beattie Animal Hospital
06.2010 - 09.2012
Animal Care Assistant
Beattie Animal Hospital
09.2005 - 08.2009
College Diploma - Office Administration Executive
Mohawk College of Applied Arts And Technology
High School Diploma -
St. John's College