Karen Haddad
Montreal,QC
Summary
Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate.
Takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Furniture Sales Associate
Alfemo
06.2020 - 06.2021
- Enhanced customer satisfaction by providing personalized recommendations based on their specific needs and preferences.
- Built strong relationships with clients, resulting in repeat business and a loyal customer base.
- Maintained up-to-date knowledge of current trends, styles, and materials used in the furniture industry.
- Assisted customers in selecting the perfect furniture pieces for their homes or offices using expertise in color coordination and space planning.
- Researched furniture materials and suggested pieces to clients based on budget and want.
- Updated customers on scheduled deliveries of furniture to homes.
Waitress
French Brasserie
06.2018 - 08.2019
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Secretary
Sami Haddad
02.2016 - 04.2018
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Improved document processing times by implementing digital archiving systems and reducing paper waste.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
Babysitter
Multiple Employers
09.2014 - 06.2017
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
Education
No Degree - Jewelery Design
École De Joaillerie De Montréal
Montreal, Quebec09.2024
Second Year Interior Design - Interior Design
Sagesse Technical School
Lebanon06.2016
High School Diploma -
SSCC
Lebanon06.2012
Skills
- Social Media
- Interior Design
- Active Listening
- Customer Service
- Order Accuracy
- Dining Area Maintenance
- Appointment Scheduling
- Office Administration
- Child Supervision
- Fast Learner
- Work Under Pressure
- Ability To Stay Calm and Respectful During Stressful Situations
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Furniture Sales Associate
Alfemo
06.2020 - 06.2021
Waitress
French Brasserie
06.2018 - 08.2019
Secretary
Sami Haddad
02.2016 - 04.2018
Babysitter
Multiple Employers
09.2014 - 06.2017
No Degree - Jewelery Design
École De Joaillerie De Montréal
Second Year Interior Design - Interior Design
Sagesse Technical School
High School Diploma -
SSCC
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