Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Michon Conners

Murrieta,CA

Summary

Dynamic Furniture Sales Manager with a proven track record at Ashley Furniture Homestore, adept at mentoring teams and driving sales through strategic initiatives. Expert in delivery coordination and product demonstration, consistently achieving sales targets while enhancing customer satisfaction through personalized service and strong relationship-building skills.

Qualified furniture sales associate with solid background in understanding customer needs and matching them with appropriate furniture solutions. Demonstrated ability to cultivate strong client relationships and drive sales through personalized recommendations. Proven success in showcasing product knowledge and enhancing customer experience. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

22
22
years of professional experience

Work History

Furniture Sales Associate

Jeromes Furniture Warehouse
08.2012 - Current
  • Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
  • Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
  • Contributed to a positive and welcoming store environment through excellent customer service skills.
  • Built strong relationships with clients, resulting in repeat business and a loyal customer base.
  • Attained monthly sales targets consistently by employing effective closing techniques during client interactions.
  • Increased store revenue by effectively upselling furniture and accessory items to customers.
  • Assisted customers in selecting the perfect furniture pieces for their homes or offices using expertise in color coordination and space planning.
  • Managed inventory levels to ensure adequate stock availability for customer needs while minimizing excess inventory costs.
  • Updated customers on scheduled deliveries of furniture to homes.
  • Maintained up-to-date knowledge of current trends, styles, and materials used in the furniture industry.

Furniture Sales Manager

Ashley Furniture Homestore
04.2010 - 07.2012
  • Collaborated with store team members to create a visually appealing showroom, driving foot traffic and sales.
  • Mentored junior sales associates, providing guidance on best practices for closing deals and achieving sales targets.
  • Achieved sales targets consistently by effectively motivating team members, implementing strategic initiatives, and adapting to market fluctuations.
  • Resolved customer complaints professionally and promptly, maintaining satisfaction levels and preventing negative reviews.

Furniture Sales Associate

Ashley Furniture Homestore
03.2003 - 04.2010
  • Coordinated delivery schedules with warehouse staff and third-party carriers to ensure prompt and accurate order fulfillment for customers.
  • Effectively resolved customer complaints or issues related to product quality or delivery delays, maintaining high levels of satisfaction.
  • Enhanced customer satisfaction by providing personalized recommendations based on their specific needs and preferences.
  • Communicated with clients to find and design layout best suited for client needs and location.

Education

GED -

Huntington Beach High School
Huntington Beach, CA
06-1982

Skills

  • Computer skills
  • Brand awareness
  • Delivery coordination
  • Product demonstration
  • Material selection
  • Social media
  • Promotions and discounts
  • Fabric recommendation

Accomplishments

    I've been a million dollar writer contently for 11 years. I build a strong rapport with my customer.

Timeline

Furniture Sales Associate

Jeromes Furniture Warehouse
08.2012 - Current

Furniture Sales Manager

Ashley Furniture Homestore
04.2010 - 07.2012

Furniture Sales Associate

Ashley Furniture Homestore
03.2003 - 04.2010

GED -

Huntington Beach High School

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Michon Conners