Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karen Garcia

Whittier

Summary

Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.

Hardworking professional offering several years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of pos system operations.

Overview

14
14
years of professional experience
2013
2013
years of post-secondary education

Work History

Security Officer

Toyota Arena
Ontario
03.2024 - Current
  • Monitored venue security to ensure safety during events and gatherings.
  • Conducted regular patrols to identify and address potential safety hazards.
  • Managed access control for staff and guests to maintain secure environments.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Maintained accurate logs of all security related activities.
  • Guarded restricted areas to prevent unauthorized entry.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Confirmed visitor identification prior to granting entry into the building.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.

Cashier Team Lead

Home Depot
Whittier
05.2021 - 08.2023
  • Supervised cashier team to ensure efficient customer transactions.
  • Trained new cashiers on checkout procedures and customer service standards.
  • Managed cash register operations and balanced drawers at shift end.
  • Implemented best practices for checkout efficiency and accuracy.
  • Monitored inventory levels of cash handling supplies and requested replenishments.
  • Assisted cashiers with resolving customer complaints and inquiries.

Shipping and Receiving Coordinator

Victoria Secret
Brea
09.2012 - 12.2012
  • Coordinated inbound and outbound shipments for timely inventory management.
  • Maintained accurate records of received and shipped merchandise.
  • Inspected incoming products for quality and compliance with standards.
  • Assisted in organizing warehouse layout to optimize space and efficiency.

Education

Bassett Unified School District
La Puente, CA

Skills

  • Surveillance techniques
  • Emergency response
  • Access control management
  • Incident reporting
  • Inventory management
  • Conflict resolution
  • Team leadership
  • Time management
  • Document management
  • Customer service
  • Cash management
  • Problem solving
  • Effective communication

Languages

Spanish
Professional

Timeline

Security Officer

Toyota Arena
03.2024 - Current

Cashier Team Lead

Home Depot
05.2021 - 08.2023

Shipping and Receiving Coordinator

Victoria Secret
09.2012 - 12.2012

Bassett Unified School District
Karen Garcia