Kareen Carrillo
Coachella
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
2012
2012
years of post-secondary education
Work History
Administrative Assistant
Desert Physical Medicine and Pain Mngt
Indio
11.2024 - Current
- Managed patient scheduling and appointment confirmations for optimal clinic efficiency.
- Handled incoming calls, addressing inquiries and directing them to appropriate staff.
- Organized and maintained patient records in compliance with privacy regulations.
- Facilitated communication between medical staff and patients for smooth operations.
- Provided empathetic support to clients during their recovery process.
- Drafted legal documents for personal injury cases and case management.
- Assisted clients with intake processes and collected necessary information.
- Coordinated communication between clients, attorneys, and medical providers.
- Coordinated medical records requests from physicians and hospitals.
- Reviewed and organized documents related to personal injury cases.
- Created and updated case management and client account databases.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Assistant Manager
Dominos Pizza Inc.
La Quinta
03.2015 - 12.2025
- Supervised daily operations and staff scheduling for efficient restaurant management.
- Trained new employees on policies, procedures, and customer service standards.
- Monitored inventory levels and coordinated stock replenishment with suppliers.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Managed customer service inquiries and complaints in a timely manner.
- Created reports on sales trends, inventory levels, and financial data.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed inventory levels, ensuring proper stock rotation and freshness of ingredients.
- Monitored food safety practices, ensuring compliance with health regulations.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Checked completed orders for correct quantity and quality.
Education
Register Dental Assistant
Riverside County Office of Education
Indio, California 09.2017 - 06.2019
Coachella Valley High School
Thermal, CASkills
- Record management
- Problem solving
- Effective communication
- Attention to detail
- Conflict resolution
- Professional communication
- Typing proficiency
- Email management
- Microsoft Excel
- Computer skills
- Medical terminology
- Administrative operations
- PC proficient
- Multi-line telephone systems
- Bilingual communication
Timeline
Administrative Assistant
Desert Physical Medicine and Pain Mngt
11.2024 - Current
Register Dental Assistant
Riverside County Office of Education
09.2017 - 06.2019
Assistant Manager
Dominos Pizza Inc.
03.2015 - 12.2025
Coachella Valley High School