Karanveer Singh Gill
Surrey,Canada
Summary
Tech-savvy professional with in-depth expertise in computer hardware, software installation, and maintenance. Motivated and energetic, skilled at resolving issues with local area network and wide area network systems. Proficient in training users on hardware and software applications. Valued for structured and methodical approach, consistently providing outstanding customer service and IT support in remote and client-facing positions.
Overview
1
1
year of professional experience
Work History
IT Support
Avcorp / Latecoere
06.2024 - Current
- Technical Support: Workstation setup, troubleshooting hardware/software issues, remote assistance
- Active Directory: User account management, group policies, permissions
- Office 365 Administration: Email setup, SharePoint, Teams, OneDrive management
- Network Troubleshooting: TCP/IP, DNS, DHCP, VPNs, Wi-Fi connectivity
- Security Management: Endpoint protection, MFA implementation, system monitoring
- Asset Management: Hardware lifecycle management, inventory tracking
- Remote Support Tools: TeamViewer, Windows Remote Desktop, AnyDesk
- Customer Service: Excellent communication skills for non-technical users
Auto Body Technician
D & B Collision
06.2023 - 05.2024
- Dent Repair: File, grind, and sand to fix dents and defects; use tools to restore surface
- Surface Preparation: Clean, sand, mask, and prime vehicle surfaces for painting
- Color Mixing: Mix and match paint using the PPG Paint system for accurate color matches
- Quality Control: Inspect painted vehicles, perform touch-ups, and ensure high-quality finishes
Education
Associate of Applied Science - Computer Networking
08-2024
Skills
- Basic IT support
- IT support services
- Issue troubleshooting
- Help desk experience
- System configuration
- Network troubleshooting
- Network configuration
- Router configuration
Languages
English
Hindi
Punjabi
Timeline
IT Support - Avcorp / Latecoere
06.2024 - Current
Auto Body Technician - D & B Collision
06.2023 - 05.2024
St. Clair College of Applied Arts And Technology - Associate of Applied Science, Computer Networking
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