Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Availability
Timeline
Generic

Karanveer Singh

Cambridge,Ontario

Summary

Dynamic and results-driven professional with extensive experience at Pizza Hut, excelling in customer service and problem resolution. Leveraged active listening and Microsoft Excel proficiency to enhance customer satisfaction and loyalty. Demonstrated critical thinking in high-stress situations, significantly improving brand representation and product sales through innovative solutions and empathetic customer interactions. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
Certification

Work History

Production/Customer Service Representative

Pizza Hut
03.2024 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Provided primary customer support to internal and external customers.

Education

Diploma - Business

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04.2025

High School Diploma -

Supreme Convent School
Punjab, India
04.2022

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Customer Relations
  • Problem Resolution
  • Computer Proficiency
  • Money handling abilities
  • Microsoft Excel
  • Microsoft Outlook
  • Quality Control
  • Product Sales
  • Brand representation

Languages

English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Certification

CPR/ First Aid

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Production/Customer Service Representative

Pizza Hut
03.2024 - Current

Diploma - Business

Conestoga College Institute of Technology And Advanced Learning

High School Diploma -

Supreme Convent School
Karanveer Singh