KARANDEEP SINGH
Elk Grove
Summary
Dynamic operations manager with a proven track record at Norcal Inc, excelling in team leadership and customer service. Successfully negotiated supplier contracts, reducing costs while enhancing service quality. Skilled in inventory management and decision-making, fostering a productive work environment that boosts employee engagement and customer satisfaction.
Overview
12
12
years of professional experience
Work History
MANAGER
NORCAL INC
07.2023 - Current
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Resolved customer inquiries effectively, enhancing overall satisfaction rates.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
Store Owner
GOVIND
09.2021 - 02.2023
- Managed daily operations to ensure optimal inventory levels and product availability.
- Trained and mentored staff on customer service best practices and operational procedures.
- Analyzed sales data to identify trends, adjusting inventory accordingly to meet customer demand.
- Developed strong relationships with local suppliers to ensure high-quality products at competitive prices.
- Reduced operational costs with effective inventory management and streamlined purchasing processes.
Store Owner
PUNJAB INTERNATIONAL
09.2019 - 01.2021
- Managed daily store operations, ensuring efficiency and customer satisfaction.
- Developed inventory management strategies to optimize stock levels and reduce waste.
- Implemented marketing campaigns to increase foot traffic and enhance brand visibility.
- Trained and mentored staff on customer service best practices and operational procedures.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
Driver
UBER/LYFT
03.2017 - 07.2019
Gas Station Manager
SALEEM INC
03.2014 - 02.2017
- Oversaw daily operations, ensuring compliance with safety and regulatory standards.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Trained and mentored staff on customer service protocols and operational procedures.
- Developed staff schedules to optimize coverage during peak hours and enhance service efficiency.
Education
DIPLOMA IN ELECTRICAL - ELETRICAL
GURU NANAK DEV ENGINEERING COLLEGE
LUDHIANA (INDIA )04-2010
Associate of Commerce -
DOABA COLLAGE
JALANHDAR ( INDIA )04-2005
High School -
ST JOSEPH BOYS SCHOOL
JALANDHAR ( INDIA )03-2002
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Operations management
- Schedule preparation
- Sales techniques
Languages
English
Full Professional
Hindi
Full Professional
Timeline
MANAGER
NORCAL INC
07.2023 - Current
Store Owner
GOVIND
09.2021 - 02.2023
Store Owner
PUNJAB INTERNATIONAL
09.2019 - 01.2021
Driver
UBER/LYFT
03.2017 - 07.2019
Gas Station Manager
SALEEM INC
03.2014 - 02.2017
DIPLOMA IN ELECTRICAL - ELETRICAL
GURU NANAK DEV ENGINEERING COLLEGE
Associate of Commerce -
DOABA COLLAGE
High School -
ST JOSEPH BOYS SCHOOL