Karandeep Singh
Courtenay,BC
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
6
6
years of professional experience
Work History
Supervisor
Mr.Lube
07.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Supervisor
MR. LUBE
06.2023 - 02.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Upper Bay Technician (Service + Sales)
MR. LUBE
01.2023 - 05.2023
- Delivered high-quality results under tight deadlines by prioritizing tasks effectively while working in a fast-paced environment.
- Increased repeat business by building strong relationships with customers through transparent communication and reliable service delivery.
- Maximized workshop productivity, implementing best practices in diagnostic techniques and repair methods.
- Ensured workplace safety by adhering to company policies and industry regulations during all repair procedures.
Upper Bay Technician ( Service + Sales )
MR. LUBE
06.2019 - 12.2022
- Enhanced customer satisfaction by providing timely and professional repair services on a wide range of vehicles.
- Streamlined work processes with proper documentation of repairs, parts inventory, and customer information.
- Demonstrated versatility within the role by mastering various systems such as electrical components or suspension parts in addition to general maintenance tasks like oil changes or tire rotations.
- Collaborated with team members for efficient workload distribution and completion of complex repair jobs.
Education
Associate of Arts - ECONOMICS
Langara College
Vancouver, BCSkills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Supervision
- Retail Operations
- Customer rapport
- Recruiting and interviewing
- Sales Strategies
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Supervisor
Mr.Lube
07.2024 - Current
Supervisor
MR. LUBE
06.2023 - 02.2024
Upper Bay Technician (Service + Sales)
MR. LUBE
01.2023 - 05.2023
Upper Bay Technician ( Service + Sales )
MR. LUBE
06.2019 - 12.2022
Associate of Arts - ECONOMICS
Langara College
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