Karandeep Singh
Whitby,ON
Summary
Accomplished professional with a proven track record at The Toronto Transit Commission, TTC, and Paragon Security, enhancing regulatory compliance and operational efficiency. Excelled in quality control and relationship building, significantly improving productivity and customer satisfaction. Skilled in visual inspections and effective communication, adept at fostering team cohesion and exceeding targets through strategic initiatives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fare Inspector (provincial Offences Officer)
The Toronto Transit Commission, TTC
09.2023 - Current
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Upheld codes and regulations governing materials, processes, and procedures.
- Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
- Streamlined inspection processes for faster turnaround times, resulting in increased productivity.
Insurance Advisor
TD Insurance Home & Auto
10.2021 - 08.2023
- Maintained accurate records of client interactions, ensuring seamless service delivery during policy reviews or renewals.
- Increased client satisfaction by providing personalized insurance advice and recommending suitable policies.
- Explained features, advantages and disadvantages of various policies to promote insurance sales.
- Mentored new insurance advisors, sharing best practices and industry knowledge to enhance team performance.
- Established long-lasting relationships with clients through proactive communication and exceptional service.
- Developed and implemented strategies to maximize customer satisfaction.
- Streamlined policy renewals for clients, leading to improved retention rates.
- Continuously exceeded sales targets by employing effective prospecting techniques and leveraging professional networks within the community.
Hiring Specialist/Locating Commissioner
Paragon Security
05.2021 - 10.2021
- Supported company growth by effectively filling high-priority positions within tight deadlines.
- Conducted thorough reference checks, ensuring candidates met company standards before extending offers.
- Collaborated with HR team to develop attractive compensation packages, resulting in more accepted job offers.
- Analyzed recruitment metrics to identify areas of improvement and implement data-driven solutions.
Mobile Patrol Supervisor
Paragon Security
07.2020 - 04.2021
- Ensured compliance with company policies and procedures by conducting regular audits of patrol activities.
- Coordinated special events security operations as needed, ensuring adequate staffing levels were maintained without compromising regular patrols.
- Created a positive work environment that encouraged high morale among team members, leading to reduced turnover rates and improved overall performance.
- Reduced response time for incidents by improving communication between patrol units and dispatchers.
Security Site Supervisor
Paragon Security
05.2018 - 06.2020
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
- Removed unauthorized persons from facility grounds.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
Education
Associate of Applied Science - Life Sciences
Sri Guru Granth Sahib World University
Punjab, India02.2017
Master of Science - Life Sciences
Panjab University
Chandigarh08.2014
Bachelor of Science - Life Sciences
Panjab University
Chandigarh, India06.2012
Skills
- Visual inspections
- Inspection Reporting
- Training and mentoring
- Investigative and interview
- Research and Analytical skills
- Honesty and Integrity
- Effective Communication
- Conflict resolution
- Judgement and Decision Making
- Relationship Building
- Time Management
- Microsoft Office Suite
- Team player
- Adaptability
- A keen eye for observation
- Detail orientated
- Multilingual
- (Hindi, Punjabi)
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Limited Working
Certification
Valid Class ‘G’ license
MLEO - Certified officer, Parking offenses (Expired)
Ontario Security guards license
Possession and Acquisition license (PAL)
Timeline
Fare Inspector (provincial Offences Officer)
The Toronto Transit Commission, TTC
09.2023 - Current
Insurance Advisor
TD Insurance Home & Auto
10.2021 - 08.2023
Hiring Specialist/Locating Commissioner
Paragon Security
05.2021 - 10.2021
Mobile Patrol Supervisor
Paragon Security
07.2020 - 04.2021
Security Site Supervisor
Paragon Security
05.2018 - 06.2020
Associate of Applied Science - Life Sciences
Sri Guru Granth Sahib World University
Master of Science - Life Sciences
Panjab University
Bachelor of Science - Life Sciences
Panjab University
Valid Class ‘G’ license
MLEO - Certified officer, Parking offenses (Expired)
Ontario Security guards license
Possession and Acquisition license (PAL)
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