Karan Verma
Brampton,ON
Summary
Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues.
Overview
6
6
years of professional experience
Work History
Dispatch Coordinator
Canadian Flatbeds
04.2023 - Current
- Improved dispatch operations by making communication easier between teams and ensuring accurate load assignments.
- Managed the entry and tracking of orders, ensuring timely deliveries and fast updates on expedited shipments.
- Built strong relationships with drivers and customers by clearly explaining freight requirements, leading to better customer satisfaction.
- Reviewed schedules and yard checks to quickly identify any issues, helping to keep deliveries on time.
- Analyzed how resources were used and created reports for management to help improve dispatch processes.
Dispatch Logistician
Trans4 Group Ltd.
09.2019 - 03.2023
- Assign drivers and trucks, draw up routes, direct the pickup and delivery activities of drivers, receive customer’s requests for the pickup and delivery of freight, and consolidate freight orders into truckloads for specific locations
- Maintained effective communication with drivers to ensure on-time and safe delivery of loads
- Resolved any dispatch-related issues and ensured customer satisfaction
- Establishing work schedules, procedures and coordinated activities of dispatchers, drivers and work as liaison between the Dispatch office, Safety and Account Department
- Reviewing the work of other dispatchers and coordinating the movement of trucks
- Training newly hired drivers and dispatchers in their join duties, safety procedures and company policies.
Order Selector
Matrix Logistics Services Limited
01.2020 - 01.2021
- Operated a double pallet forklift and performed physical tasks such as lifting and carrying up to 80-90 pounds.
- Followed safety procedures in a physically demanding environment.
- Accurately read orders, placed them in correct dock slips, and ensured all shipments were labeled properly.
Fulfillment Associate
Walmart
08.2018 - 01.2019
- Assisted in unloading and sorting stock during the night shift.
- Ensured correct product placement and adhered to safety protocols.
- Worked in a fast-paced environment, handling physical tasks such as lifting and moving stock.
Education
Diploma of Education - Project Management
Lambton College
01.2020
Bachelor's degree, Physics - undefined
Mata Gujri College
01.2017
Skills
- Supply Chain Management
- Transportation
- Microsoft Office
- Project Management
- Customer Service Management
- Logistics Management
- Operations Management
- Dispatching
Awards
Dean's Honour List - Lambton College, 12/01/19, Performed well in Summer Semester and received Dean's Honour List certification.
Languages
English
Punjabi
Hindi
Timeline
Dispatch Coordinator
Canadian Flatbeds
04.2023 - Current
Order Selector
Matrix Logistics Services Limited
01.2020 - 01.2021
Dispatch Logistician
Trans4 Group Ltd.
09.2019 - 03.2023
Fulfillment Associate
Walmart
08.2018 - 01.2019
Diploma of Education - Project Management
Lambton College
Bachelor's degree, Physics - undefined
Mata Gujri College
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