Karan Shah
Regina,SK
Summary
Quality-driven Operations Analyst skilled at collecting and analyzing information. Veteran forecaster with skills in generating reports and presenting trends in order to help business plan and improve operations. Bringing 4+ years of experience with Financial and Project Co-ordination background and passion for making a difference.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Fraud Analyst
Canadian Imperial Bank of Commerce
Regina, Canada
09.2022 - Current
- A key member of the operation team and conducted end to end investigations on reported fraud.
- Profiled on average 60 fraud alerts daily generated by proactive risk management system on various account activities.
- Identified several global money transfer frauds where scammers tricked clients to share one time verification code and took access of online banking accounts and transferred funds outside Canada.
- Monitored real-time queues and analyzed high-risk transactions from specified points of sale within business portfolio.
- Investigated cases of suspected fraudulent activities, including tracing money trails and analyzing documents.
- Trained a team of eight for banking procedures and helped them to achieve their weekly targets
- Successfully met and exceeded sales targets and KPIs by over 110%
- Received the Purpose Award for April and October for achieving the highest consumer-focused target Canada-wide.
Junior Project Engineer
Msqure Energy
Sydney, Australia
2019 - 2022
- Created and maintained comprehensive documentation including Project Charter, Project Plan, Issue and Action Log, Risk Management Plan and Status reports to the sponsor, project team and senior management as required
- Collaborated with other departments within the organization to ensure alignment across multiple initiatives.
- Provided support to senior engineers in design reviews, code compliance issues and other engineering related tasks.
- Collaborated & partnered with all departments to manage projects across the organization
- Functioned as a Single Point of Contact (SPOC) for all escalations and communications, hence clarifying the boundaries and channels of decision-making throughout an organization to solve the problem quickly and with clarity
- Managed and tracked risks, issues and dependencies and providing impediments reports to Management
- Achievements: Led a team of five (process workers) in the soldering process and ensured the performance of the workers following the predefined project information and functional statements
- Spearheaded risk management strategies, reducing project breakdown time by 8% through the implementation of Total Productive Maintenance (TPM) techniques.
Education
Master of Engineering - Manufacturing Engineering
University of Technology Sydney
01-2019
Master's degree - Engineering Management
University of Technology Sydney
01-2019
Bachelor's degree - Mechanical Engineering
Gandhinagar Institute of Technology
01-2016
Skills
- Analytical and Critical assessment skills
- Excellent Strategic Management, Leadership, Problem Solving and Organizational skills
- Adaptability and workload management
- Advanced written and verbal communication skills coupled with excellent People Management, Conflict Management, and Time and Priority Management
- Proficient in Microsoft Office
- Database Management
- Workflow Optimization
- Cross-Functional Team Collaboration
- Stakeholder Management
- Ability to collect, organize, and analyze large datasets with precision
Certification
Canadian Investment Funds Course- Pursuing the license.
References
References available upon request.
Timeline
Fraud Analyst
Canadian Imperial Bank of Commerce
09.2022 - Current
Junior Project Engineer
Msqure Energy
2019 - 2022
Master of Engineering - Manufacturing Engineering
University of Technology Sydney
Master's degree - Engineering Management
University of Technology Sydney
Bachelor's degree - Mechanical Engineering
Gandhinagar Institute of Technology
Canadian Investment Funds Course- Pursuing the license.
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