KARAN KUMAR
Fort St. John,Canada
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
FRONT END MANAGER & BOOKKEEPER
AMANDA'S NOFRILLS FORT ST. JOHN
07.2021 - 09.2023
- Helped customers feel welcome and boosted loyalty by creating a service-focused environment
- Backed up front-end staff in handling customer concerns and resolving problems with equipment or products
- Trained front-end employees on sales techniques, register operations, and customer service strategies
- Monitored and controlled front-end schedules, supplies, and expenses
- Aided in key decision-making by preparing financial documentation and reports for store management
- Maintained procedural and policy documentation covering front-end store operations
- Prepared drawers, counted totals, and resolved discrepancies to control financial risks
- Processed returns and exchanges and helped individuals locate desired products
- Managed cashiers, overseeing performance and promptly handling escalated issues
- Coached cashiers, courtesy clerks, and self-checkout attendants on engagement, checkout procedures, and best practices
- Kept front end stocked, clean, and ready for customer demands to boost team productivity.
SECURITY GUARD
MOUNTAINVIEW SAFETY SERVICES
09.2023 - Current
- Responded to reports of suspicious or unusual activity
- Patrolled around gas pipelines and report unusual activity
- Write detailed shift report and incident report
- Complete daily report includes working alone safely measures and vehicle inspection report.
Cash Office Supervisor
Amanda's Nofrills
08.2018 - 07.2021
- Operated photocopy machine, cash register, and other office equipment.
- Enhanced the security of the cash office by maintaining up-to-date knowledge of loss prevention measures.
- Prepared accurate bank deposits by reconciling daily sales reports with cash receipts.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Arts -
NORTHERN LIGHTS COLLEGE
FORT ST. JOHN, British Columbia05.2021
High School Diploma -
TARA CONVENT SCHOOL
MALERKOTLA, Punjab04.2017
Skills
- Leadership & Motivation
- Decision making & Problem solving
- Strong communication
- Customer Service
- Administrative Skills
- Sales Planning
- Risk Assessments
Certificates And Licenses
- Valid CLASS 5 DRIVING LICENCE
- SECURITY GUARD LICENSE
- H2S Alive
Timeline
SECURITY GUARD
MOUNTAINVIEW SAFETY SERVICES
09.2023 - Current
FRONT END MANAGER & BOOKKEEPER
AMANDA'S NOFRILLS FORT ST. JOHN
07.2021 - 09.2023
Cash Office Supervisor
Amanda's Nofrills
08.2018 - 07.2021
Associate of Arts -
NORTHERN LIGHTS COLLEGE
High School Diploma -
TARA CONVENT SCHOOL
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