Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Karan Jadeja

Business Analyst
Etobicoke,Ontario

Summary

Experienced Information Technology Business Analyst with 5+ years of expertise in Business Analysis, Data Analysis, and driving business process improvements across diverse domains including Financial, Capital markets, and Insurance. Skilled in facilitating requirement elicitation sessions, documenting business requirements, and ensuring successful project completions. Proficient in Agile and Waterfall methodologies with strong technical acumen and communication skills.

Overview

7
years of professional experience

Work History

CIBC
Toronto, ON

Business Analyst
12.2021 - Current

Job overview

  • Implemented advanced data analytics solutions to enhance decision-making processes for wealth management advisors, resulting in improved client satisfaction and retention
  • Conducted user acceptance testing (UAT) to ensure the reliability and functionality of the wealth management application, identifying and resolving issues promptly to meet project deadlines
  • Collaborated with cross-functional teams including developers, QA testers, and business stakeholders to streamline communication channels and foster a collaborative work environment
  • Provided ongoing support and training to end-users, ensuring smooth adoption of new technologies and processes.

Desjardins Insurance
Toronto

Business Analyst
02.2019 - 12.2021

Job overview

  • Led the integration of third-party APIs into the Ajusto application, enabling seamless connectivity with external systems and enhancing data accuracy
  • Developed comprehensive training materials and conducted training sessions for internal staff, empowering them to effectively utilize the Ajusto application and maximize productivity
  • Contributed to the development of data governance policies and procedures, ensuring compliance with regulatory requirements and industry best practices
  • Played a key role in business process re-engineering initiatives, identifying inefficiencies and recommending solutions to optimize workflow and increase operational efficiency.

Tech SP World
Gujarat, India

Business Analyst
01.2017 - 12.2017

Job overview

  • Spearheaded the migration of legacy systems to the SAP ERP platform, overseeing data mapping and validation processes to ensure data integrity and consistency
  • Collaborated with external vendors and consultants to implement customized solutions tailored to the specific needs of the organization, resulting in improved system performance and functionality
  • Conducted regular performance reviews and assessments of the SAP ERP platform, identifying areas for improvement and implementing enhancements to optimize system performance
  • Acted as a subject matter expert (SME) for the SAP ERP platform, providing guidance and support to end-users and resolving complex technical issues in a timely manner.

Education

Fleming College

Master of Networking with Honors
06.2019

Nirma University

Bachelor of Technology, Information and Communication Technology with Honors
05.2017

Skills

  • Databases: IBM DB2, SQL Server, MySQL
  • Requirement Management Tools: Confluence, JIRA
  • Reporting: Crystal Reports, MS Excel
  • Defect Tracking: JIRA, HP Quality Center
  • Other Tools: Microsoft Project, Balsamiq, Tableau, Alteryx, Trello, MS Visio, MS Office Suite, Power BI
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Proficient in business analysis tools and methodologies
  • Ability to adapt to changing business requirements

Timeline

Business Analyst

CIBC
12.2021 - Current

Business Analyst

Desjardins Insurance
02.2019 - 12.2021

Business Analyst

Tech SP World
01.2017 - 12.2017

Fleming College

Master of Networking with Honors

Nirma University

Bachelor of Technology, Information and Communication Technology with Honors

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Karan JadejaBusiness Analyst