Karan Gill
Calgary,AB
Summary
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT Support Technician
Goodfellow And Schuettlaw
07.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Maintained office PCs, networks and mobile devices.
- Monitored systems in operation and quickly troubleshot errors.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
Education
Diploma - Information Technology
Southern Alberta Institution of Technology
Calgary, AB04.2022
Skills
- Excellent Communication
- Analytical and Critical Thinking
- Troubleshooting
- Teamwork and Collaboration
- Project Planning
- Hardware Installation
- Desktop Technical Support
- Application Installations
- Technical Support
Accomplishments
- Received Alexander Rutherford Scholarship
- Jason Lang Scholarship
Languages
English
Native or Bilingual
Punjabi
Limited Working
Certification
- CCNA: Introduction to Networks Badge
- CCNA: Enterprise Networking, Security, and Automation Badge
- Palo Alto Networks Cybersecurity Academy Certificate of Completion
Hobbies
- Learning Guitar and Bass
- Concerts
- Gym
- Video Games
Timeline
IT Support Technician
Goodfellow And Schuettlaw
07.2022 - Current
Diploma - Information Technology
Southern Alberta Institution of Technology