Karamvir Kaur
Winnipeg,MB
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
5
5
years of professional experience
Work History
Food Service Supervisor
Kfc
The Pas , MB
11.2020 - 10.2023
- Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant.
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Scheduled staff shifts, monitored attendance, and managed payroll records.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Oversaw work and guest areas to provide clean, tidy and properly sanitized facilities according to established guidelines.
- Performed continuous evaluations of employee performance and service levels.
- Reviewed daily task list with employees and assigned tasks for completion.
- Investigated and resolved customer complaints concerning food quality and service.
- Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
- Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Customer Service Cashier
Snakland
The Pas , MB
08.2022 - 10.2022
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Prepared sales slips or sales contracts as needed to complete customer purchases.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Team Leader
McDonald’s
The Pas, MB
07.2021 - 09.2021
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of daily transactions and deposits.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Completed opening and closing duties to facilitate business operations.
Packer
Tjx
Brampton , ON
09.2018 - 01.2020
- Organized inventory in the warehouse according to established procedures.
- Packed products in accordance with specified instructions.
- Wrapped items securely using appropriate packing materials.
- Labeled boxes, crates, and other containers accurately.
Order Picker
Menasha packaging
Brampton, ON
05.2019 - 07.2019
- Verified accuracy of orders by comparing items and quantities picked to customer invoices.
- Maintained inventory records and updated information regarding stock availability in the computer system.
- Utilized scanning equipment for picking, packing and shipping orders.
Education
Diploma in General Business - General Business
Cambrian College of Applied Arts And Technology.
Brampton, ON12-2019
Diploma Computer - Computer Application& Information Tech
Language Point
Malerkotla08-2017
Skills
- New Employee Training
- Safety Compliance
- Security Procedures Adherence
- Safety Processes And Procedures
- Food presentation
- Schedule Coordination
Timeline
Customer Service Cashier
Snakland
08.2022 - 10.2022
Team Leader
McDonald’s
07.2021 - 09.2021
Food Service Supervisor
Kfc
11.2020 - 10.2023
Order Picker
Menasha packaging
05.2019 - 07.2019
Packer
Tjx
09.2018 - 01.2020
Diploma in General Business - General Business
Cambrian College of Applied Arts And Technology.
Diploma Computer - Computer Application& Information Tech
Language Point
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