Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Karampal Singh

Delta,BC

Summary

Proactive Hospitality worker with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Host

Tasty Indian Bistro
10.2022 - Current
  • Monitor seating area and check restrooms regularly to keep spotless.
  • Assist managers with quickly resolving service- and food-related issues.
  • Leverage POS system to manage sales transactions, process credit cards and print receipts.
  • Greet customers warmly upon arrival and provide friendly and warm presence throughout dining experience.
  • Support servers, food runners, and bussers with keeping dining area ready for every guest.

Team Leader/ Customer services

Tim Hortons
01.2022 - 06.2022
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Cross-trained and provided backup support for organizational leadership.

Kitchen assistant

Happy Singh Street Eats
09.2021 - 12.2021
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Education

Diploma - Hospitality Management

Vancouver Community College
Vancouver, BC
12.2022

High School Diploma -

Dashmesh Academy
Sultanpur Lodhi, Punjab
03.2019

Skills

  • Interpersonal Skills and MS office
  • Multitasker and Organized
  • Problem solving
  • Leadership and Adaptability
  • Guest Inquiries and Suggestive Selling
  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Effective Customer Service
  • Analytical and Critical Thinking
  • Food and Beverage handling
  • Transactions and Cash Handling
  • Food safety oversight

Accomplishments

  • Achieved recognition for employee of April month through effectively helping with my team on the most busiest day of Vaisakhi 2023

Certification

  • Food safe
  • serve it right


Timeline

Host

Tasty Indian Bistro
10.2022 - Current

Team Leader/ Customer services

Tim Hortons
01.2022 - 06.2022

Kitchen assistant

Happy Singh Street Eats
09.2021 - 12.2021

Diploma - Hospitality Management

Vancouver Community College

High School Diploma -

Dashmesh Academy
  • Food safe
  • serve it right


Karampal Singh