Overview
Work History
Education
Skills
Timeline
Generic

Diana Asfaw

Toronto,ON

Overview

7
7
years of professional experience

Work History

Host

Fit4Less By Goodlife
12.2018 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
  • Completed regular inventory counts to verify stock levels, addressed discrepancies, and forecast future needs.
  • Maintained positive customer relations by addressing problems such as handling billing and payment issues head-on and implementing successful corrective actions.

Small Group Leader Volunteer

People To People (P2P) Canada
07.2023 - Current
  • Used strong interpersonal communication skills to convey information about P2P's cause, fundraisers, events and volunteer opportunities to P2P community, event attendees and volunteers.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Facilitated outreach activities to build community awareness.

Volunteer

Feed My Starving Children
11.2016 - 06.2018
  • Packaged 100+ nutritional meals for shipment to children around the world who are impacted by food insecurity.
  • Loaded and packed various food products and related merchandise and inspected to confirm packaging quality.
  • Maintained clean, neat, and operational facilities to serve program needs.

Education

Bachelor of Science - Biomedical Science

Toronto Metropolitan University
Toronto, ON
06.2023

Some College (No Degree) - Biological Sciences

Anoka-Ramsey Community College
Minneapolis, MN

High School Diploma -

Lycée Franco-éthiopien Guébré-Mariam
Addis Abeba, Ethiopia
06.2016

Skills

  • Excellent organizational and time management skills
  • Well-developed interpersonal skills, including ability to handle multiple duties
  • Strong MS Office application skills including Word, Excel, and Outlook
  • Typing skills (30 wpm)
  • Able to effectively work both independently and in team environments
  • Able to work accurately and effectively in fast pace/high-stress environment
  • Excellent and effective problem-solving ability
  • Proficient customer service skills
  • Able to communicate and read using English in order to effectively perform essential requirements of this position

Timeline

Small Group Leader Volunteer

People To People (P2P) Canada
07.2023 - Current

Host

Fit4Less By Goodlife
12.2018 - Current

Volunteer

Feed My Starving Children
11.2016 - 06.2018

Bachelor of Science - Biomedical Science

Toronto Metropolitan University

Some College (No Degree) - Biological Sciences

Anoka-Ramsey Community College

High School Diploma -

Lycée Franco-éthiopien Guébré-Mariam

Similar Profiles

CREATE PROFILE
Diana Asfaw