KARAMO BANGALY KABA
Toronto,ON
Summary
Professional with experience in direct-to-consumer marketing and lead generation for Leaf Filter, excelling in door-to-door canvassing, customer engagement, and exceeding performance targets in a competitive environment.
Overview
5
5
years of professional experience
Work History
Canvassing representative
Leaf filter Gutter Protection
Toronto, Canada
04.2025 - 06.2025
- Generated qualified leads through direct, door-to-door engagement with homeowners, effectively educating them on gutter protection solutions. Consistently exceeded weekly appointment-setting goals by employing a consultative approach to identify customer needs and pain points. Manage territory logistics and track customer interaction in a CRM system to ensure efficient daily routing and accurate follow-up.
Advisor
money send taptap
Guinea
12.2021 - 10.2023
- Assisted customers by telephone to provide technical support. Retained unsatisfied customer by regaining their trust with retention strategies. Demonstrated excellent problem-solving skills, including the ability to empathize and find suitable resolutions for customers. Overachieved my monthly target by 9.13%.
Customer Service Representative
Station Total
Guinea
12.2020 - 10.2023
- Stayed current on company updates, procedures, and technology tools to ensure efficient and informed service delivery. Used active listening and effective communication to understand customers' needs and provide timely, accurate solutions. Handled customer escalations and resolved complaints with professionalism and empathy, leading to improved retention. Recognized by supervisors for strong people skills, adaptability, and ability to maintain a calm demeanor under pressure.
Education
High School Diploma -
Jubilee International School
Freetown, Guinea01-2021
Skills
- Attention to details
- Ability to collaborate effectively
- Excellent communication skills
- Problem solving
- Client service
- Sales reporting
- Territory management
- Teamwork and collaboration
LANGUAGES
English
French
Timeline
Canvassing representative
Leaf filter Gutter Protection
04.2025 - 06.2025
Advisor
money send taptap
12.2021 - 10.2023
Customer Service Representative
Station Total
12.2020 - 10.2023
High School Diploma -
Jubilee International School