Kara Purdy
Halifax,NS
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
20
20
years of professional experience
Work History
Channel Enablement Specialist
Virtira @Cisco Systems
Halifax, Nova Scotia
05.2024 - Current
- Provided technical support for our OSM Partners in resolving complex issues.
- Created training materials for new hires on the company's procedures and policies.
- Assisted in developing strategies to increase customer satisfaction levels.
- Coordinated webinars for the launch of new products with channel partners to maximize sales opportunities.
- Resolved escalations between internal customers and channel partners on time.
- Monitored and reported on the performance of channel partners against key metrics LOA's and Cost Relief
- Organized regular forecast calls with existing channel partners to review goals and objectives.
- Collaborated closely with internal teams such as operations, and finance to ensure successful partnerships.
- Provided ongoing coaching and mentorship to new members of the Channel Partner team.
- Prepared monthly reports detailing progress made in achieving overall Channel Partner goals.
- Provided subject matter expertise and guidance to cross-functional teams in the cost-relief process and life cycle.
Administrative Executive
Cisco Systems
Halifax, Nova Scotia
12.2023 - 03.2024
- Organized and maintained the two Directors' calendars of appointments, meetings, conferences, and travel itineraries.
- Coordinated project activities among multiple departments, and tracked progress toward goals and deadlines..
- Maintained confidential files related to personnel matters and sensitive business information.
- Prepared reports, presentations, agendas and other documents as requested by management.
- Developed and implemented procedures to streamline workflow processes in the department.
- Configured and managed SharePoint sites, libraries, lists, content types, and columns.
- Managed the creation of new site collections and sub-sites based on customer requirements.
- Troubleshoot issues related to application errors or unexpected behaviour in the SharePoint environment.
Training Manager and Remote Sales
Virtira Consulting
Halifax, NS
08.2022 - 12.2023
- Facilitate company-wide all-hands and webinar training sessions, offering subject matter expertise and promoting knowledge sharing.
- Coordinate virtual events.
- Manage administrative duties for the executive chair, including travel arrangements, calendar invites, government grants, and bookings.
- Provide mentorship to team members, enabling their success and advancement within the department and the company.
- Mentored team members to succeed and advance within department and company.
- Coordinated with managers to identify skill or knowledge gaps and implement training needs.
- Consulted with senior leaders to develop and execute strategy and provide regular updates.
- Collaborated with management to align on strategy and communication of content.
- Developed testing and evaluation procedures to drive effective outcomes.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- outsourcedResponsible for producing high quality, customer facing content for VIRTIRA Academy’s, LMS platform.
Reporting directly to our Executive Chair, and CEO.
Manage outsource resources, and all admin duties for the Executive Chair.
Implement new course content
Coaching and Development.
Manage the Virtira Academy Website.
Project Management Planning and Processes. - Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Channel Enablement Specialist
Virtira @Cisco Systems
Halifax, NS
08.2019 - 12.2023
- Part of a dedicated global market resource, for both sides of the partnership between Cisco, and the OSM Partner Dell EMC
- Responsible for all admin duties, and support for the Cisco Sales teams
- Responsible for coordinating Cisco Sales calls with the OSM Partner Dell EMC / Meeting Minutes
- Piloted the MDS Sales Tool for internal Sales Team,and OSM Partner
- Project Specialist for the Dell EMC Connectrix MDS SAN switch, Sales Desk of America’s
- Problem-solving can occur at the field level, to ensure a positive impact on the end customer.
- Organize, and Facilitate webinar training sessions for the OSM Partner Dell EMC
- Aligned with the sales organization with Cisco / Dell EMC sales support
- Sales Program Support, Sales initiatives, Field Account Alignment, Deal Support, and Deal Development
- Support for the Data Center Solutions, CI team, Commercial, Sled, & SP for NorthEast and South Americas.
- Led meetings with internal team members, consultants and contractors.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Project Manager Team Leader
Virtira Consulting
Halifax, NS
08.2019 - 08.2022
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Manager Sales and Merchandising
Coca-Cola
Halifax, NS
01.2008 - 09.2019
- Coached, mentored and trained team members to improve their job performance.
Corporate Project Manager- Sales Coaching
Staples Direct
Halifax, NS
08.2004 - 08.2008
- Assessed project risks and developed mitigation strategies to ensure successful completion of projects.
Education
Cisco Credential ID - 1724193538440565353 -
Cisco|AI Strategy
08-2024
PMI With Microsoft Teams - Product Management
Project Management Institute
05-2024
Certificate Workday -
Workday Basics Series
05-2024
Certificate ID QKFJAAZRKHWK - Security Operations Center (SOC)
Cisco Security Operations
05-2024
Certificate|PBQNYQDEQ6Z - HR Management|Recruiting,Hiring,Onboarding
University of Minnesota
Minneapolis,Minnesota04-2024
Certificate|PMI - Generative AI Overview For Project Managers
Project Management Institute
03-2024
Certificate|Credential ID 3RL9KFXUJRRP - DeepLearning AI
Generative AI For Everyone
03-2024
Certificate|ID 40d7dc24ea46431d9661e70edfdd359 - HubSpot Sales Software
HubSpot Academy
08-2023
Certificate - Cisco Services
Cisco Services Expert Program
Cisco Learning05.2022
Certificate - Power Talk Communications
Power Talk Communications
Halifax, NS02.2021
Graduate Certificate - Leadership And Management For Women
Rockhurst University
Kansas City05.2007
Graduate Certificate - Advanced Business Writing
St Mary's University
Halifax, NS02.2007
Skills
- Troubleshooting
- Attention to Detail
- Executive Adminstration
- Communication Expert
- Training & Development
- Sales Management
- Leadership
- Problem-Solving
- Customer Service
- Friendly, Positive Attitude
- Analytical Thinking
- Microsoft Office
- Sharepoint
- Excel
- Outlook
- Microsoft Word
- ChatGPT
- AI
Timeline
Channel Enablement Specialist
Virtira @Cisco Systems
05.2024 - Current
Administrative Executive
Cisco Systems
12.2023 - 03.2024
Training Manager and Remote Sales
Virtira Consulting
08.2022 - 12.2023
Channel Enablement Specialist
Virtira @Cisco Systems
08.2019 - 12.2023
Project Manager Team Leader
Virtira Consulting
08.2019 - 08.2022
Manager Sales and Merchandising
Coca-Cola
01.2008 - 09.2019
Corporate Project Manager- Sales Coaching
Staples Direct
08.2004 - 08.2008
Certificate - Cisco Services
Cisco Services Expert Program
Certificate - Power Talk Communications
Power Talk Communications
Graduate Certificate - Leadership And Management For Women
Rockhurst University
Graduate Certificate - Advanced Business Writing
St Mary's University
Cisco Credential ID - 1724193538440565353 -
Cisco|AI Strategy
PMI With Microsoft Teams - Product Management
Project Management Institute
Certificate Workday -
Workday Basics Series
Certificate ID QKFJAAZRKHWK - Security Operations Center (SOC)
Cisco Security Operations
Certificate|PBQNYQDEQ6Z - HR Management|Recruiting,Hiring,Onboarding
University of Minnesota
Certificate|PMI - Generative AI Overview For Project Managers
Project Management Institute
Certificate|Credential ID 3RL9KFXUJRRP - DeepLearning AI
Generative AI For Everyone
Certificate|ID 40d7dc24ea46431d9661e70edfdd359 - HubSpot Sales Software
HubSpot Academy
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