Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kara Davis

Victoria,BC

Summary

Focused cleaner providing consistent and high-quality cleaning services with outstanding results. Trustworthy and accommodating customer service professional. Dedicated to exceptional performance and quality standards.

Overview

20
20
years of professional experience

Work History

Residential Support Worker

Karen Burniston
08.2024 - Current
  • House cleaner, gardening and assist Karen in daily activities as she was waiting for surgery and recovering from surgery.

Insurance Advisor

Valley First Insurance Services
01.2015 - 01.2018
  • Assessed needs and provided coverage options
  • Assisted clients with insurance inquiry via telephone and email
  • Customized insurance policies in order to meet individual needs
  • Ensured all policy requirements are fulfilled
  • Interpreting insurance policies and providing guidance

Parts Administrator, Service Writer, Assistant Service Manager

Tee Pee Trade and RV Center Ltd
01.2008 - 01.2014
  • Providing high quality, up-to-date documentation for all service arrangements.
  • Seeking out, establishing and maintaining relationships with operational contacts with each client.
  • Accurately recording service times, job costing and invoicing in the Service Department.
  • Proactively developing and retaining key customer accounts.
  • Following up on all outstanding issues.
  • Ability to work closely with and develop relationships with clients.
  • Improving and developing the knowledge & skills of others.
  • Highly organized with a positive 'can do' attitude.
  • Ability to organise clerical work, administration, control systems and financial resources.

Sales & Customer Service Specialist

Bootlegger
01.2006 - 01.2009
  • Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service.
  • Cultivating successful relationships with retail customers.
  • Completing each transaction in a quick and efficient manner.
  • The use of tills and all retail equipment.

Customer Service Representative

Valley First Insurance
01.2005 - 01.2006
  • Assessed needs and provided coverage options
  • Assisted customers with claims
  • Customized insurance policies in order to meet individual needs
  • Ensured all policy requirements are fulfilled
  • Developed insurance marketing strategies

Education

Canadian Accredited Insurance Broker Level - undefined

Okanagan University College
10.2005

Insurance - undefined

Okanagan University College
12.2004

Bachelor of Arts - undefined

Okanagan University College
12.2003

Customer Service - undefined

Vernon Secondary School
06.2000

Skills

  • Customer Service
  • Sales
  • Microsoft Office
  • Organizational Development
  • Microsoft Word
  • Marketing
  • Self-motivation and initiative
  • Deep cleaning expertise
  • Multitasking
  • Conscientious and Detail-oriented
  • Lawncare and landscaping
  • Sanitization techniques
  • Reliability and punctuality
  • Housekeeping skills
  • Strong work ethic

Languages

English

Timeline

Residential Support Worker

Karen Burniston
08.2024 - Current

Insurance Advisor

Valley First Insurance Services
01.2015 - 01.2018

Parts Administrator, Service Writer, Assistant Service Manager

Tee Pee Trade and RV Center Ltd
01.2008 - 01.2014

Sales & Customer Service Specialist

Bootlegger
01.2006 - 01.2009

Customer Service Representative

Valley First Insurance
01.2005 - 01.2006

Canadian Accredited Insurance Broker Level - undefined

Okanagan University College

Insurance - undefined

Okanagan University College

Bachelor of Arts - undefined

Okanagan University College

Customer Service - undefined

Vernon Secondary School

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Kara Davis