Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
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Kapeesh Vinay Bhatt

Oshawa,Canada

Summary

Detail-oriented and customer-focused professional seeking the Pharmacy Assistant position at Shoppers Drug Mart. Leveraging strong organizational, customer service, and logistics management skills to support efficient pharmacy operations, prescription processing, and superior customer care, while adhering to company standards and protocols.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative

BarBurrito
Bowmanville, Ontario
09.2023 - Current
  • Deliver exceptional customer service by addressing inquiries and resolving issues promptly, ensuring high customer satisfaction in a fast-paced environment.
  • Accurately process customer orders, ensuring timely preparation and delivery, while maintaining attention to detail.
  • Utilize in-depth product knowledge to upsell menu items, enhancing sales, and customer engagement.
  • Manage inventory levels and support smooth day-to-day operations, ensuring compliance with company standards.

Logistics Associate

Chemex Organochem Pvt Ltd
11.2021 - 08.2023
  • Efficiently managed the inbound and outbound of materials, ensuring accurate documentation, proper storage, and timely dispatch in alignment with organizational standards.
  • Maintained detailed records of transactions, and ensured compliance with legal and industry standards for material handling and transportation.
  • Collaborated with sales teams to forecast demand, optimizing inventory levels to ensure product availability.
  • Engaged in effective sales negotiations and handled customer inquiries, fostering strong client relationships.
  • Strategically planned delivery routes to minimize transportation costs, while ensuring accurate and timely deliveries.

Education

Graduate Certificate - Data Analytics For Business Decision Making

Durham College
Oshawa
04-2025

Graduate Certificate - Supply Chain Management - Global

Durham College
Oshawa, ON
04.2024

Bachelor of Engineering - Mechanical Engineering

Anna University
Chennai, India
01.2020

Skills

  • Customer service excellence
  • Material handling
  • Conflict resolution
  • Compliance and documentation
  • Attention to detail
  • Order management
  • Communication
  • Organization skills
  • Team collaboration

Certification

  • Lean Six Sigma Yellow Belt
  • Microsoft Office Specialist: Excel Associate (Office 2019), Microsoft
  • Understanding Logistics, LinkedIn
  • Purchasing Foundations, LinkedIn
  • Food Handler

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Gujarati
Professional
Tamil
Professional

References

References available upon request.

Timeline

Customer Service Representative

BarBurrito
09.2023 - Current

Logistics Associate

Chemex Organochem Pvt Ltd
11.2021 - 08.2023

Graduate Certificate - Data Analytics For Business Decision Making

Durham College

Graduate Certificate - Supply Chain Management - Global

Durham College

Bachelor of Engineering - Mechanical Engineering

Anna University
Kapeesh Vinay Bhatt