Kapeesh Vinay Bhatt
Oshawa,Canada
Summary
Detail-oriented and customer-focused professional seeking the Pharmacy Assistant position at Shoppers Drug Mart. Leveraging strong organizational, customer service, and logistics management skills to support efficient pharmacy operations, prescription processing, and superior customer care, while adhering to company standards and protocols.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
BarBurrito
Bowmanville, Ontario
09.2023 - Current
- Deliver exceptional customer service by addressing inquiries and resolving issues promptly, ensuring high customer satisfaction in a fast-paced environment.
- Accurately process customer orders, ensuring timely preparation and delivery, while maintaining attention to detail.
- Utilize in-depth product knowledge to upsell menu items, enhancing sales, and customer engagement.
- Manage inventory levels and support smooth day-to-day operations, ensuring compliance with company standards.
Logistics Associate
Chemex Organochem Pvt Ltd
11.2021 - 08.2023
- Efficiently managed the inbound and outbound of materials, ensuring accurate documentation, proper storage, and timely dispatch in alignment with organizational standards.
- Maintained detailed records of transactions, and ensured compliance with legal and industry standards for material handling and transportation.
- Collaborated with sales teams to forecast demand, optimizing inventory levels to ensure product availability.
- Engaged in effective sales negotiations and handled customer inquiries, fostering strong client relationships.
- Strategically planned delivery routes to minimize transportation costs, while ensuring accurate and timely deliveries.
Education
Graduate Certificate - Data Analytics For Business Decision Making
Durham College
Oshawa04-2025
Graduate Certificate - Supply Chain Management - Global
Durham College
Oshawa, ON04.2024
Bachelor of Engineering - Mechanical Engineering
Anna University
Chennai, India01.2020
Skills
- Customer service excellence
- Material handling
- Conflict resolution
- Compliance and documentation
- Attention to detail
- Order management
- Communication
- Organization skills
- Team collaboration
Certification
- Lean Six Sigma Yellow Belt
- Microsoft Office Specialist: Excel Associate (Office 2019), Microsoft
- Understanding Logistics, LinkedIn
- Purchasing Foundations, LinkedIn
- Food Handler
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Gujarati
Professional
Tamil
Professional
References
References available upon request.
Timeline
Customer Service Representative
BarBurrito
09.2023 - Current
Logistics Associate
Chemex Organochem Pvt Ltd
11.2021 - 08.2023
Graduate Certificate - Data Analytics For Business Decision Making
Durham College
Graduate Certificate - Supply Chain Management - Global
Durham College
Bachelor of Engineering - Mechanical Engineering
Anna University
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