Kanwarjot Singh
Toronto
Summary
Highly motivated and certified professional with a Canadian Investment Funds Course (IFC) designation, demonstrating a solid understanding of markets and investment products. Committed to providing exceptional client support, with a background in customer service got through certifications in CVS Health Call Center Service, CVS Health Introduction To Customer Service and CVS Health Interacting with Customers. Eager to apply a client-centric approach and a strong foundation in principles to customer service position .
Overview
6
6
years of professional experience
1
1
Certification
Work History
Door shop Team Member and Quality Control
Metrie
02.2022 - Current
- Operated and maintained a variety of machinery, and assembled custom and standard doors, ensuring precision and quality.
- Performed meticulous quality control inspections on finished products, auditing for defects in materials, construction, and dimensions to ensure adherence to company standards.
- Identified and resolved product discrepancies, communicating with the production team to address issues and prevent recurrences.
- Prepared and packaged finished doors for distribution, ensuring accurate order fulfillment, and secure shipment.
- Maintained a safe and efficient work environment by adhering to all operational and safety protocols.
- Collaborated with team members to ensure timely completion of production goals.
Shift Supervisor
Wendy's
10.2019 - 11.2021
- Supervised and trained employees, ensuring high-quality food preparation and customer service.
- Managed daily operations, including cash handling, inventory management, and opening/closing procedures.
- Increased team efficiency and order accuracy by implementing new training protocols and performance metrics.
- Resolved customer complaints and maintained a positive dining experience.
- Ensured compliance with all health and safety regulations, maintaining a clean and safe work environment.
Education
High School Diploma -
CT Public School
JalandharComputer Technician and Software Engineering -
Sheridan College
Brampton, ONSkills
- Investment Strategies
- Risk Assessment
- Financial Planning
- Regulatory Compliance
- Banking & Financial Products Knowledge
- Client Relationship Management
- Communication
- Active Listening
- Analytical Thinking
- Problem-Solving
- Attention to Detail
- Time Management
- Organization
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Certification
- Canadian Investment Funds Course
- CVS Health Introduction to Customer Service
- CVS Health Call Center Customer Service
- CVS Interacting with Customers
- Google AI Essentials
Timeline
Door shop Team Member and Quality Control
Metrie
02.2022 - Current
Shift Supervisor
Wendy's
10.2019 - 11.2021
High School Diploma -
CT Public School
Computer Technician and Software Engineering -
Sheridan College