Kanishtha Saini
Mississauga,ON
Summary
Customer-focused Server Manager committed to offering best in fine-dining and family restaurant experiences. Knowledgeable and hands-on professional with expertise in complete serving and front-of-house operations. Cultivates satisfied and loyal clientele, resulting in bustling operations and ever-increasing sales volume.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server Supervisor
Farzi Cafe
09.2023 - Current
- Trained servers on order management, food service quality and how to build rapport with guests.
- Led team of servers to consistently meet customer service and sales targets.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
Front End Cashier
Metro Grocery Store
08.2023 - Current
- Greeted customers and responded to requests for information.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
- Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
- Learned duties for various positions and provided backup at key times.
Floor Supervisor
Kwality Grand Indian Buffet
01.2023 - 09.2023
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Education
High School Diploma - Hospitality Management
Fanshawe College
Toronto, ON12.2025
Skills
- Risk Management
- Team Training
- Policy Implementation
- Crew Coordination
- Equipment Maintenance
- Critical Thinking
Languages
English
Hindi
Punjabi
Certification
Smart Serve
Food Handler
Timeline
Server Supervisor
Farzi Cafe
09.2023 - Current
Front End Cashier
Metro Grocery Store
08.2023 - Current
Floor Supervisor
Kwality Grand Indian Buffet
01.2023 - 09.2023
High School Diploma - Hospitality Management
Fanshawe College
Smart Serve
Food Handler
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