Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Customer-focused Server Manager committed to offering best in fine-dining and family restaurant experiences. Knowledgeable and hands-on professional with expertise in complete serving and front-of-house operations. Cultivates satisfied and loyal clientele, resulting in bustling operations and ever-increasing sales volume.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Server Supervisor
Taj Bistro
05.2022 - Current
Trained servers on order management, food service quality and how to build rapport with guests.
Led team of servers to consistently meet customer service and sales targets.
Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
Completed daily procedure checklist and communicated changes to servers and kitchen staff.
Welcomed and greeted guests before presenting special menu items to clients.
Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
Enforced compliance with food safety and sanitation standards throughout restaurant.
Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
IT Intern
Sofvie Inc.
01.2023 - 02.2023
Supported IT department in handling technology rollout and maintenance.
Delivered assistance and support for team-based IT projects.
Researched new technologies to boost information security.
Collaborated to assist support protocol development and offered consultation based on cross-functional knowledge.
Generated daily, weekly, bi-weekly, monthly, and yearly reports for the organization.
Worked as a bridge between data scientists and manager for creating database used for AWS (Amazon Web Services).
Education
Cyber Analyst - Cyber Security
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON
12.2023
IT Business Analyst - IT Business Analysis
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON
02.2023
Skills
Continuous improvement
Virtualization technologies
Time management
Resource allocation
Effective communication
Performance monitoring
Customer service
Technical expertise
Conflict resolution
Team management
Staff training
Vendor management
Risk Management
Restaurant Operations
Crew Coordination
Food Safety
Inventory Control
Equipment Inspection
Payroll Preparation
Microsoft Excel
Staff Management
Opening and Closing Procedures
Data Entry Software
Cash Handling
Food Plating and Presentation
Accomplishments
Twice appreciated in the daily meeting in a same week for hard and zero fault working as a IT intern.
Conseiller principal TI, Domaine du Développement, assurance de dommages at DesjardinsConseiller principal TI, Domaine du Développement, assurance de dommages at Desjardins