KANIKA VERMA

Brampton,Canada

Summary

A hard-working, dedicated, and detail-oriented individual looking for a customer service job at a well-reputed organization to gain experience and exposure and expand my knowledge.

Overview

years of professional experience

Work History

Cashier

Burger King

Bolton, ON

01.2023 - Current

Greets guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom, and exterior
Maintain health and safety standards in work areas
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Follows Burger King uniform and grooming standards and policies

Education

Business

Georgian College

Toronto, ON

08.2024

Max Arthur Macauliffe Public School

Samrala, India

06.2021

Skills

Active listening, interpersonal skills, understanding of banking products and services, and ability to identify customer needs
Customer service orientation, communication skills, and efficiency in handling customer requests
Resourceful in the completion of projects, problem-solving, and effective at multi-tasking
Strong marketing and sales knowledge; ability to identify strategic opportunities along with solutions

Understanding of risk and compliance protocols, adherence to regulations, and attention to detail
Flexibility, and adaptability to different tasks and responsibilities
Proficient in Microsoft Office (Word, Excel, Access, PowerPoint)

Timeline