Kane Perrie
Coffs Harbour
Summary
Adept at adaptive problem-solving and mechanical troubleshooting, I enhanced team performance and guest safety at Marmot Basin. My patience and empathy, honed across roles from KFC to Hi-Glaze Contractors, ensured high satisfaction levels and efficient operations, showcasing my ability to improve any work environment through key achievements and cross-functional collaboration.
Overview
5
5
years of professional experience
Work History
Ski Lift Operator
Marmot Basin
10.2024 - Current
- Assisted in training new Ski Lift Operators, resulting in a smoother onboarding process and more efficient team performance.
- Handled emergency situations calmly and effectively, coordinating with Ski Patrol when necessary to ensure guest safety.
- Contributed to a positive work culture by actively participating in team meetings, sharing feedback, and offering suggestions for improvement.
- Fostered relationships with other departments within the resort to coordinate seamless transitions between various activities and services for guests.
Labourer
Hi-Glaze Contractors
10.2023 - 07.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Customer Service Team Member
KFC
03.2020 - 10.2023
- Maintained thorough knowledge of products and services to provide accurate information to customers, increasing trust in the brand.
- Mentored new hires by sharing best practices and experiences which resulted in faster onboarding and increased confidence in handling customer interactions.
- Collaborated with cross-functional teams to address complex customer concerns, resulting in elevated satisfaction levels.
Attractions Attendant
The Big Banana Fun Park
11.2022 - 07.2023
- Delivered outstanding customer service by addressing guest concerns promptly and professionally.
- Contributed to a positive work environment by assisting team members in daily tasks and ensuring smooth operations.
- Collaborated with fellow attendants to maintain safety procedures, ensuring a secure environment for both guests and staff.
- Monitored crowd levels at attractions, adjusting ride capacity when necessary to optimize efficiency.
Education
Bachelor of Commerce -
University of Newcastle
Newcastle, NSW11-2027
Skills
- Patience and empathy
- Adaptive problem solving
- Safety procedures expertise
- Mechanical troubleshooting
Timeline
Ski Lift Operator
Marmot Basin
10.2024 - Current
Labourer
Hi-Glaze Contractors
10.2023 - 07.2024
Attractions Attendant
The Big Banana Fun Park
11.2022 - 07.2023
Customer Service Team Member
KFC
03.2020 - 10.2023
Bachelor of Commerce -
University of Newcastle
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