Driven employee with strong bilingual communication skills. Expertise in team training, customer service, and problem-solving, leading to improved sales performance and enhanced customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Manager
AutoZone
Lake Elsinore
01.2025 - Current
Managed daily sales operations and ensured team alignment with targets.
Trained new sales staff on company policies and effective selling techniques.
Managed daily operations of sales department, including supervision of staff members.
Provided support for customers when needed, answering questions about product features and capabilities.
Resolved customer complaints regarding sales and service.
Crew Member
McDonald's
Lake Elsinore
01.2024 - 01.2025
Provided friendly customer service during peak hours and busy shifts.
Responded to customer inquiries and resolved issues promptly and politely.
Performed cashier duties such as taking orders, collecting payments and providing change.
Learned menu items thoroughly to accurately take customer orders.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.