Kambria Butters
Goleta
Summary
Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Skilled in oral and written communication, team leadership and relationship-building.
Developed leadership and team management skills in fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere. Seeking to transition into new field where these skills can drive team success and operational excellence.
Overview
5
5
years of professional experience
Work History
Shift Leader
Walgreens
09.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Sales Associate
Designer Shoe Warehouse
05.2021 - 09.2024
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Sold various products by explaining unique features and educating customers on proper application or usage
- Built and maintained relationships with peers and upper management to drive team success
- Trained incoming associates in cashwrap and customer service duties
Brand Associate
Old Navy
11.2020 - 01.2021
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Helped customers find specific products, answered questions and offered product advice
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices
Administrative Support Staff
Behavioral Health Network
11.2019 - 04.2020
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
- Provided secretarial and office management support while building cooperative working relationships
- Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence
Education
B.S. - Psychology and Brain Sciences
University of California, Santa Barbara
Santa Barbara, CA06.2025
High School Diploma - undefined
Temecula Valley High School
06.2021
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Flexible schedule
- Conflict resolution
Timeline
Shift Leader
Walgreens
09.2023 - Current
Sales Associate
Designer Shoe Warehouse
05.2021 - 09.2024
Brand Associate
Old Navy
11.2020 - 01.2021
Administrative Support Staff
Behavioral Health Network
11.2019 - 04.2020
High School Diploma - undefined
Temecula Valley High School
B.S. - Psychology and Brain Sciences
University of California, Santa Barbara
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