Kamalpreet Kaur
Calgary,Canada
Summary
Skilled individual in practical skills and has an enthusiastic customer service. Takes pride in knowledge of providing advice on products and services. Looking for a challenging position as customer service to utilize my experience. Willingness to work hard to achieve goals and utilizing conceptual and analytical skills. Willing to work hard towards the progress of organization and to enhance communication and management skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Freshii
09.2021 - Current
Shift Manager
McDonald's
03.2021 - Current
Customer service assistant
intouch.cx
Winnipeg, Manitoba
01.2024 - 12.2024
IELTS Tutor
01.2019 - 10.2020
Education
Manitoba Institute of Trade and Technology -
Manitoba Institute of Trade and Technology
Winnipeg11.2021
High School Secondary Education -
01.2018
Matriculation Education -
01.2016
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
Languages
English
Full Professional
Certification
- WHMIS
- Emergency First Aid & CPR/AED Level C
- Smart Choice Certification
- Food Handlers Certification
Skills
Greeted and welcomed customers in a friendly and welcoming manner, Took food orders; noted dietary restrictions, allergies, and special requests, Promoted positive customer relations by providing prompt, courteous and efficient service to guests, Ensured that customers received their food promptly and that their orders were correct, Operated cash register; processed multiple forms of payment including cash, credit, and debit transactions, Answered questions and provided requested items or varying items from banquet as needed, Observed guests to respond to any additional requests and to determine when meal has been completed, Ensured a balance of the register at the end of the shift or working period; performed opening and closing duties, Excellent verbal and non-verbal communication skills: English, Hindi and Punjabi, Ensured cleanliness and order in food preparation areas by adhering to safety and sanitary standards, Prepared and cooked various menu items such as salads, soup and beverages, Retrieved orders from kitchen area and ensured presentation meets standards and requirements
Timeline
Customer service assistant
intouch.cx
01.2024 - 12.2024
Manager
Freshii
09.2021 - Current
Shift Manager
McDonald's
03.2021 - Current
IELTS Tutor
01.2019 - 10.2020
Manitoba Institute of Trade and Technology -
Manitoba Institute of Trade and Technology