Experiencing in providing excellent customer service, handling daily accounts and maintaining inventory. Aiming to use my knowledge and expertise to effectively fill the important role in your store
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service
Tim Hortons
03.2024 - Current
Welcomed guests, answered to enquiries, and resolved concerns in a timely and professional manner.
Cash, credit, and mobile payments processed accurately.
Make sure the dining area and surrounding area are clean and well-managed.
Collaborated with team members to maintain cleanliness and provide excellent service.
Receptionist
DB Granite
11.2023 - 03.2024
Greeting guests with a polite and professional manners.
Handle incoming calls and answering to the Emails.
Respond to inquiries from clients, customers, and visitors by giving accurate information and support.
Warehouse Associate
Superpuff
06.2022 - 05.2023
Packing of food items
Putting labels and doing paperwork
Worked well in a team setting, providing support and guidance
Customer Service Representative
Guru Chilli Chinese Food Restaurant
09.2021 - 05.2022
Taking orders from the customers
Serving customers and greeting them with smile, answering their inquiries knowledgeably and providing any assistance as required to enhance customer satisfaction
Pack boxes with meals that are to be mailed to clients
Education
Tourism Destination and Travel Management
Conestoga College
Skills
Proficient in MS word, Excel and Powerpoint
Teamwork skills
Cleaning and organizing
Punctual and dependable
Communication skills
Collaboration
Problem-solving
Leadership
Adaptability
Creativity
Customer service
Certification
Food Handling
Smart Serve
LANGUAGE
English
Hindi
Timeline
Customer Service
Tim Hortons
03.2024 - Current
Receptionist
DB Granite
11.2023 - 03.2024
Warehouse Associate
Superpuff
06.2022 - 05.2023
Customer Service Representative
Guru Chilli Chinese Food Restaurant
09.2021 - 05.2022
Tourism Destination and Travel Management
Conestoga College
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