Kamalpreet Kaur
Vancouver,BC
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Carls Jr.
05.2023 - 02.2024
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Maintained food safety and sanitation standards.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
Cashier
Madras Spice Restaurant
01.2023 - 06.2023
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Performed cash, card and check transactions to complete customer purchases.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Welcomed customers and helped determine their needs.
Education
Diploma - Business Management
Langara College
Vancouver, BC12.2024
Skills
- Transaction Processing
- Dispute Resolution
- Sales expertise
- Teamwork and Collaboration
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Customer Service Representative
Carls Jr.
05.2023 - 02.2024
Cashier
Madras Spice Restaurant
01.2023 - 06.2023
Diploma - Business Management
Langara College
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