Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kamalpreet Kaur

Vancouver,BC

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Carls Jr.
05.2023 - 02.2024
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Maintained food safety and sanitation standards.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.

Cashier

Madras Spice Restaurant
01.2023 - 06.2023
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Performed cash, card and check transactions to complete customer purchases.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Welcomed customers and helped determine their needs.

Education

Diploma - Business Management

Langara College
Vancouver, BC
12.2024

Skills

  • Transaction Processing
  • Dispute Resolution
  • Sales expertise
  • Teamwork and Collaboration

Languages

English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Customer Service Representative

Carls Jr.
05.2023 - 02.2024

Cashier

Madras Spice Restaurant
01.2023 - 06.2023

Diploma - Business Management

Langara College

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Kamalpreet Kaur