Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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KAMALJOT DHESI

Operation Manager
Vaughan,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Professional logistics specialist with extensive background in managing shipping operations, ensuring timely and accurate delivery of goods. Skilled in coordinating teams, optimizing workflows, and maintaining high standards of efficiency and safety. Known for effective communication, adaptability, and fostering collaborative work environment to drive exceptional results. Proficient in inventory management systems, regulatory compliance, and problem-solving under dynamic conditions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Fleet Operations Manager

J K Brothers
Brampton, ON
02.2025 - Current
  • Streamlined routing processes, improving delivery efficiency and reducing operational costs.
  • Implemented safety protocols for drivers, enhancing compliance and reducing incident rates.
  • Managed vendor relationships for vehicle procurement and maintenance services, negotiating contracts effectively.
  • Developed training programs for new drivers, increasing onboarding efficiency and adherence to company standards.
  • Coordinated cross-departmental communication to align fleet operations with overall business objectives.
  • Led continuous improvement initiatives, enhancing operational workflows and service quality within the fleet team.
  • Increased customer satisfaction by working closely with clients to understand their needs and provide tailored solutions.
  • Established strong vendor relationships for cost-effective procurement of vehicles and parts.

Shipping Supervisor

Amazon
St Thomas, ON
09.2023 - 01.2025

Shipping

  • Led shipping operations, ensuring timely and accurate dispatch of customer orders.
  • Mentored team members on best practices for packaging and shipping procedures.
  • Streamlined workflows to enhance efficiency in the shipping process.
  • Implemented training programs that improved staff performance in logistics tasks.

Yard Specialist, LPAC Member, JHSC Member

Amazon
Bolton, ON
04.2020 - 08.2023
  • Mastered operation of yard equipment, forklifts and pallet jacks and demonstrated how to properly operate and safely maintain equipment.
  • Conducted general clean up of yard and facilities to maintain safe working environment.
  • Inspected vehicles, equipment and trailers in addition to performing basic maintenance.
  • Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
  • Noted and recorded receipt of materials on drivers' paperwork.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Secured loads on pallets to minimize damage and worker injuries.
  • Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Monitored employees entering and leaving property, inspecting parcels or packages.

Learning Trainer

Amazon
Bolton, ON
09.2022 - 02.2023
  • Presented training information via role playing, simulations and team exercises.
  • Conducted employee training sessions for process-specific tasks.
  • Monitored, evaluated and recorded training activities or program effectiveness.
  • Participated and attended meetings or seminars to obtain information for use in training programs or to inform management of training program.
  • Suggested and offered specific training programs to help workers maintain or improve job skills.

Shipping and Receiving Supervisor

Metro Truck Group
Bolton, ON
02.2020 - 11.2021
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Obtained required documentation to process shipments and support movement.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Maintained inventory of shipping materials and supplies.
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
  • Prepared packages for shipping and determined most economical shipping methods.
  • Organized deliveries by sorting and stocking receivables.
  • Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
  • Contacted transport companies and suppliers to expedite, trace, or return shipments.

Education

Bachelor in Business Administration - Business

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON, CA
05.2019

Skills

Load Inspection

PPE Use

Storage and Stacking

Forklift Operation

Pallet Disassembly and Assembly

Problem Anticipation and Resolution

Time Management

Critical Thinking

Delivery Information Verification

Good Depth Perception

Vehicle Maintenance

Safe Moving Operations

Quality Assurance

Inventory Tracking

Warehouse operations

Languages

English
Full Professional

Certification

  • CPR Certification May 2023 to May 2026
  • Forklift Licence

Timeline

Fleet Operations Manager

J K Brothers
02.2025 - Current

Shipping Supervisor

Amazon
09.2023 - 01.2025

Learning Trainer

Amazon
09.2022 - 02.2023

Yard Specialist, LPAC Member, JHSC Member

Amazon
04.2020 - 08.2023

Shipping and Receiving Supervisor

Metro Truck Group
02.2020 - 11.2021

Bachelor in Business Administration - Business

Conestoga College Institute of Technology And Advanced Learning
KAMALJOT DHESIOperation Manager