Ajith Rubanjebanesan
Scarborough
Summary
Experienced Transportation Manager with a proven track record of successfully overseeing teams of drivers to meet efficiency and performance targets. Strong understanding of effective routing and transportation cost-saving measures. Demonstrated expertise in leading continuous improvement initiatives, with a comprehensive understanding of both the United States and Canadian markets. Deep knowledge of temperature-controlled and expedited time-critical freight, as well as MTO/DOT compliance requirements. Highly organized with a strong attention to detail and accuracy, committed to providing exceptional customer service and meeting deadlines. Driven leader who excels at motivating and developing employees.
Overview
11
11
years of professional experience
Work History
Fleet Operations Manager
Glo Transports
03.2022 - Current
- Mange daily operations and a team of 40 drivers, ensuring efficient workflows and on-time pickup and deliveries to drive customer satisfaction.
- Coordinate transportation and manage the movement of goods based on customer demands, including cross-border, domestic, FTL and LTL shipments.
- Track and analyze key performance metrics such as gross profit margin, revenue per mile, and margin cents per mile.
- Drove a 15-20% increase in company gross margin by strategically sourcing loads and negotiating rates.
- Analyzing market trends and rate fluctuations to make data driven decisions that maximized revenue and reduced operational costs.
- Develop and maintain SOP's as necessary as per company standard.
- Manage labor assignments and equipment allocations and met transportation, operations and production goals.
Logistics & Transportation Coordinator
Business Porters
01.2021 - 02.2022
- Collaborated with sales team to ensure seamless order processing and deliver an exceptional customer service experience for key accounts, including Sobeys, Walmart, Organigram, and GFL Environmental.
- Acquired spot market opportunities with customers, and 3PL brokers.
- Analyzed transportation data to identify improvement opportunities.
- Executed operations activities in sourcing, load tendering, track and trace, and event management.
- Developed strategies to reduce transportation costs and increase operational performance.
- Planned and coordinated orders using TMS and related software's to meet customer expectations.
- Directed and coordinated activities including securing shipment rates, negotiating terms and resolving any discrepancy related to quality, quantity, and scheduling.
Transportation Coordinator
ADCO Logistics
05.2020 - 12.2020
- Coordinated inbound & outbound shipment requirements and scheduling for high-profile accounts including General Motors, Chrysler, and Canada Post.
- Utilized various TMS software's to proactively monitor, manage and ensure service fulfillment.
- Planned, scheduled and confirmed transportation services to meet and exceed customer commitments and expectations.
- Developed and coordinated the tactical transportation plans for multiple customers accounts to optimize service levels.
- Provided spot rates to secure additional loads and collaborated with the pricing team to obtain optimal rates and negotiate to maximize profit margins.
- Effectively communicated with customers regarding operational updates, logistical issues and process changes to maintain transparency.
Transportation Coordinator
Exellar Transportation
10.2017 - 03.2020
- Plan, coordinate and manage loads in an efficient and cost-effective manner.
- Enter booking and shipping information into database.
- Verify the service requirements, verify the appropriate routes, border crossing points, customs broker, and rates. Enter information in the system as required.
- Contact shippers and receivers to book appointments and verify shipping and receiving hours.
- Communicate with customers, the operations team, and drivers to ensure smooth operations.
- Negotiate rates on loads and book contracts with customers.
- Troubleshoot and resolve issues effectively and professionally.
Credit & Collections Representative
TD Canada Trust
11.2013 - 08.2016
- Determine appropriate plans of action for delinquent accounts and resolve day-to-day account issues.
- Collect balances due including reminder letters, collection calls and progressive collections steps as needed and within our policies.
- Perform daily collection activity for an assigned portfolio of accounts through daily telephone collection calls, email.
- Update customer account information with commitments to pay, amounts & dates, collection call updates. Document call activity details.
- Negotiate payment arrangements/solutions within collection policy guidelines and adhering to policies and procedures.
- Maintain account records regarding the financial status of the customer and the status of the collection's efforts.
- Process credit card payments and issue credit hold notifications.
- Utilize tracing techniques to locate customers.
Education
Operations & Supply Chain Management Certificate -
University of Toronto
Toronto, ON04.2021
Supply Chain & Operations Management Diploma -
Durham College
Oshawa, ON04-2018
Business Management Certificate - undefined
Seneca College
Toronto, ON04.2014
High School Diploma -
Stouffville District Secondary School
Stouffville, ON06.2013
Skills
- Safety & Compliance Management
- Fleet Management
- Asset utilization
- Cost control
- Load Planning
Languages
English
Native or Bilingual
Tamil
Native or Bilingual
Timeline
Fleet Operations Manager
Glo Transports
03.2022 - Current
Logistics & Transportation Coordinator
Business Porters
01.2021 - 02.2022
Transportation Coordinator
ADCO Logistics
05.2020 - 12.2020
Transportation Coordinator
Exellar Transportation
10.2017 - 03.2020
Credit & Collections Representative
TD Canada Trust
11.2013 - 08.2016
Business Management Certificate - undefined
Seneca College
Operations & Supply Chain Management Certificate -
University of Toronto
Supply Chain & Operations Management Diploma -
Durham College
High School Diploma -
Stouffville District Secondary School
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