Kamaldeep Kaur
Edmonton,AB
Summary
Achieved high customer satisfaction by creating a welcoming atmosphere. Delivered fast and effective service, contributing to positive customer experiences. Demonstrated reliability through consistent punctuality, reinforcing commitment to service excellence.
Overview
8
8
years of professional experience
Work History
Brista, Food Counter Attendant and Kitchen Helper
Remedy Cafe
Edmonton, AB
08.2023 - Current
- Prepared and served high-quality coffee and beverages to customers.
- Maintained cleanliness and organization of workstations and café environment.
- Assisted in training new staff on beverage preparation techniques and customer service standards.
- Developed knowledge of menu items to provide accurate recommendations to customers.
- Operated espresso machines, grinders, and other equipment efficiently for optimal performance.
- Handled cash transactions accurately while ensuring a positive customer experience.
- Implemented inventory management practices to reduce waste and maintain stock levels effectively.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
Crew member
Burger king
06.2019 - 07.2020
- Here I learned so many things related to food industry and customers satisfaction.
Crew member
Subway at Mittal mall
11.2018 - 04.2019
- I did fast and reliable service.
- Food preparations, prepare orders, customer transactions.
Cashier
Best price
08.2018 - 10.2018
Customer attendant (Part-time)
Reliance Mall
Bhuchu Mandi
01.2018 - 07.2018
Education
Diploma of Higher Education - Advanced project management and strategic leadership
Lambton college
MississaugaBachelor's - B.Sc. biotechnology
Govt. Rajindra collage
Bathinda, Punjab, India07.2018
Skills
Computer skills, Microsoft Excel skills
Good communication skills
Time management skills
Receptionist and Data Entry (1 year)
Billing, filling, and scheduling
Fluent in English, Hindi, Punjabi
Languages
English
Native or Bilingual
Timeline
Brista, Food Counter Attendant and Kitchen Helper
Remedy Cafe
08.2023 - Current
Crew member
Burger king
06.2019 - 07.2020
Crew member
Subway at Mittal mall
11.2018 - 04.2019
Cashier
Best price
08.2018 - 10.2018
Customer attendant (Part-time)
Reliance Mall
01.2018 - 07.2018
Diploma of Higher Education - Advanced project management and strategic leadership
Lambton college
Bachelor's - B.Sc. biotechnology
Govt. Rajindra collage