PAMELA CRISTINE M. CRUZ
Revelstoke,Canada
Summary
Professional food service worker ready to bring expertise to dynamic team. Proven track record of delivering high-quality customer service and maintaining cleanliness and organization in food preparation areas. Known for teamwork and reliability, ensuring smooth operations even during peak hours.
Overview
22
22
years of professional experience
Work History
Food Counter Attendant and Kitchen Helper
Amulet Holdings Inc.
08.2023 - Current
- Company Overview: McDonald’s – 1880 Trans-Canada Highway, Revelstoke, British Columbia, Canada, V0E 2S0
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Maintained cleanliness and organization of food preparation areas to uphold health standards.
- Assisted in training new staff on operational procedures and customer interaction techniques.
- Collaborated with team members to improve workflow efficiency during peak hours.
- Monitored food safety practices, ensuring compliance with regulations and company policies.
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Delivered food to guest tables with timeliness and efficiency.
- Consistently met or exceeded performance goals related to speed of service, order accuracy, and customer satisfaction ratings.
- Promoted teamwork within the kitchen staff by actively collaborating on group projects and consistently providing support where needed.
FIREARMS INVENTORY COORDINATOR / ACCOUNTING ASSISTANT / IMPORTATION COORDINATOR
Rock Island Armory Corp.
01.2017 - 08.2023
- Company Overview: 17 J. Ruiz Street, San Juan City, Metro Manila, Philippines
Firearms Coordinator / Accounting Staff
Twin Pines Inc.
04.2012 - 12.2016
- Company Overview: # 4 Liwayway St., Metro Manila, Philippines
Internal Auditor / Firearms Coordinator
Operative Solutions
03.2009 - 03.2012
- Company Overview: Rm 207 Golden Sun Realty Corp. Building # 29 Mindanao Avenue, Bagong Pag-asa, Quezon City, Philippines
Inventory Control Staff
Puregold Price Club Inc. - Meycauayan Branch
04.2008 - 11.2008
- Company Overview: I.S. Pavilion, Brgy. Banga, McArthur Hi-way Meycauayan Bulacan, Philippines
Assistant Store Manager
Ink For Less
09.2005 - 03.2008
- Company Overview: 2303A West Tower Phil. Stock Exchange Center Exchange Road, Ortigas Center Pasig City, Philippines
Management Trainee
Ink for Less
02.2005 - 09.2005
- September 24, 2004 – February 20, 2005 (Under HRD Concept)
Trainee Pawnshop Appraiser
Superb Gold Pawnshop, Inc.
02.2004 - 07.2004
- Company Overview: Blk 4 North Olympus Subd., Brgy. Kaligayahan, Novaliches, Quezon City, Philippines
Education
Bachelor of Science - Business Administration, Major in Management
University of The East
Sangandaan Caloocan City, Philippines01.2003
Secondary - undefined
Colegio de San Pascual Baylon
01.1998
Elementary - undefined
Pio Valenzuela Elementary School
01.1994
Skills
- Customer service
- Team player
- Accuracy and efficiency
- Food service standards
- Quick learner
- Customer assistance
- Kitchen support
- Cleanliness and sanitation
- Inventory monitoring
- Food safety and sanitation
- Order accuracy
- Computer Literate (MS Word, Excel, Google Docs,Sheet)
- Data Analysis and Report
- Supply Chain Management
- Customs Documentation and procedures
- Bookkeeping
- General ledger entries
- Invoicing and billing
- Quickbooks
- Administrative support
TRAININGS:
- Workplace Violent Prevention
- Ready on Arrival Challenge
- Successful Coaching in the Moment
- Basic Occupational Safety & Health (BOSH) for Safety Officer 1 (SO1) Asprec – Manalo Occupational Safety & Health January 19, 2023 – January 20, 2023
- IATA Dangerous Goods Regulations – Category 6 -Passed and Certified Omni Aviation Group June 28, 2021 – July 2, 2021
PERSONAL BACKGROUND:
- Nickname: Pam
- Birthdate: December 9, 1981
- Birthplace: Valenzuela Metro Manila, Philippines
- Age: 43 years old
- Civil Status: Single
- Citizenship: Filipino
- Religion: Roman Catholic
- Father’s name: Ricardo R. Cruz (deceased)
- Mother’s name: Yolanda M. Cruz
Timeline
Food Counter Attendant and Kitchen Helper
Amulet Holdings Inc.
08.2023 - Current
FIREARMS INVENTORY COORDINATOR / ACCOUNTING ASSISTANT / IMPORTATION COORDINATOR
Rock Island Armory Corp.
01.2017 - 08.2023
Firearms Coordinator / Accounting Staff
Twin Pines Inc.
04.2012 - 12.2016
Internal Auditor / Firearms Coordinator
Operative Solutions
03.2009 - 03.2012
Inventory Control Staff
Puregold Price Club Inc. - Meycauayan Branch
04.2008 - 11.2008
Assistant Store Manager
Ink For Less
09.2005 - 03.2008
Management Trainee
Ink for Less
02.2005 - 09.2005
Trainee Pawnshop Appraiser
Superb Gold Pawnshop, Inc.
02.2004 - 07.2004
Secondary - undefined
Colegio de San Pascual Baylon
Elementary - undefined
Pio Valenzuela Elementary School
Bachelor of Science - Business Administration, Major in Management
University of The East