KAMALDEEP GILL
Calgary
Summary
Through team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
Work History
Parts Technician
GGS Truck Repairs Ltd
12.2018 - Current
- Identified obsolete parts and organized their disposal, optimizing warehouse space utilization.
- Assisted with the training of new Parts Technicians, sharing knowledge and best practices for efficient operations.
- Developed effective communication strategies within the team that resulted in reduced miscommunications regarding part orders and inventory levels.
- Reduced downtime in the repair shop by maintaining accurate stock levels of essential parts.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Education
MBA - Accounts And Management
PTU
India01-2017
Skills
- Shipping and receiving
- Warehouse operations
- Sales support
- Returns processing
- Stock control
- Teamwork
- Customer service
- Problem-solving
- Time management
- Multitasking
- Organizational skills
- Deal closing
- Decision-making
- Cash handling
- Customer interaction
- Relationship building
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 5 staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Languages
English
Professional Working
Punjabi
Professional Working
Hindi
Professional Working
Timeline
Parts Technician
GGS Truck Repairs Ltd
12.2018 - Current
MBA - Accounts And Management
PTU
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