Experienced and results-driven district manager with a proven track record to effectively leading retail teams to achieve sales targets, improve operational efficiency and enhance customer satisfaction. Adept at implementing strategic initiatives, developing high-performing teams, and fostering a positive work culture. Strong analytical, organizational and communication skills with deep understanding of retail operations and market trends.
Overview
23
23
years of professional experience
Work History
District manager
pet foods 'n more
01.2022 - Current
Work with Regional Manager and Store Managers to implement strategies to reach sale goals, improve operational efficiency an develop teams.
regional support Manager-Western Canada
TJX Canada
01.2020 - 01.2022
Worked alongside District Managers, and HR in the development and implementation of key projects critical to increasing sales.
Senior General Manager
TJX Canada
01.2001 - 01.2020
Managed, and implemented daily operational and management procedures, as well as short-and long-term strategies to improve the team’s performance in order to reach organizational and fiscal goals.
Education
CAIB, Canadian Accredited Insurance Broker Level 3 -
Insurance Broker Association of British Columbia
01.2022
Mortgage Broker -
U.B.C. Sauder School of Business
01.2021
Bachelor of Business Administration: Finance, HR, and International Business -
SFU Burnaby
01.2000
Diploma of Business Administration: Accounting -
Kwantlen Polytechnic University
01.1997
Skills
Relationship Builder
Business & Team Leadership
Territory Management
Recruiting, Hiring & Mentoring
Team Development
Performance Monitoring & Evaluation
Change Implementation
Finance & Accounting Oversight
Project Planning & Implementation
Loss Prevention Procedures
Retail Sales Management / KPI’s
Closing Negotiations
Volunteer Experience
Youth guiding Youth, Lower Mainland, B.C., Director, 2011, present, Design, plan, and direct the overall youth volunteer program leading to the yearly B.C. Children’s Hospital fundraiser. Guide youth in the development and implementation of strategies to collect funds for the B.C. Children’s Hospital., Raised over $280,000 for the B.C. Children’s Hospital, Manage youth expenses handed over by the hospital’s administration.
Pro Touch academy, B.C., Executive director, 2012, present, Implement and conduct daily procedures, along with operational formalities for the academy. Daily meeting with City officials, coaches and staff to implement the steps needed to meet the regulatory obligations of BC Soccer., Managed coaching development -- both formally (through licensing, courses, seminars, etc.) and informally (through regular feedback and observation, mentoring, etc.), Assisted with over 200 children and teenagers with best coaching staff., Promoted several players to the next level., Directed roles and responsibilities of different constituents -- parents, the Board of Directors, coaches, etc.
Timeline
District manager
pet foods 'n more
01.2022 - Current
regional support Manager-Western Canada
TJX Canada
01.2020 - 01.2022
Senior General Manager
TJX Canada
01.2001 - 01.2020
CAIB, Canadian Accredited Insurance Broker Level 3 -
Insurance Broker Association of British Columbia
Mortgage Broker -
U.B.C. Sauder School of Business
Bachelor of Business Administration: Finance, HR, and International Business -